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Customer Contact and Order Management in Stockholm
Academic Work Sweden ABStockholms län, Stockholm
Previous experience is desired
14 days left
to apply for the job
Do you want to work with customer contact in a versatile and coordinating position?
Here you are offered the opportunity to work in a committed team at a workplace that can save lives! Submit your application today, we work with an ongoing selection.
ABOUT THE POSITION
You will be an important team player in a critical part of the supply chain to the customer, where you are responsible for the order management process and ensuring that deliveries of medicines reach the customer at the right time and with the right documentation. You will be the link between customers and internal functions, collaborating mostly with internal functions, mainly E2E supply planning, the quality department, and finance. Externally, you act as a coordinator for the central and local warehouses, freight forwarders, and customers.
This is a consulting assignment. As a consultant at Academic Work, you are offered a great opportunity to grow as a professional, extend your network, and establish valuable contacts for the future. Read more about our consultant offer.
RESPONSIBILITIES
Work tasks
- Customer Order Coordination
- Order taking, batch reservation, Pick and Pack triggering at our central warehouse, booking transports, creating export/import documentation, shipment tracking, returns, problem solving, and invoicing
- Customer qualification, setup, and maintenance
- Continuous Improvements to secure development and robustness of their processes, preparing the company's growth
- Participate in various digitization initiatives
- Month-End sales and stock reconciliation
- Serial number Alerts monitoring (FMD)
WE ARE LOOKING FOR YOU WHO
Requirements
- Education within vocational training or from university with a focus on supply chain, logistics, export administration, and/or business economics
- Administrative work experience
- Good computer skills, especially in Excel and Word
- Good knowledge of English, both orally and in writing
Merits
- Working experience within logistics and/or customer service and experience working in ERP systems
- Experience from the pharmaceutical industry
- Education and/or experience in international trading, financial transactions, and LEAN
- Internal training will be provided, but experience in a GxP regulated environment is an advantage.
- Knowledge in Swedish, both orally and in writing
Other information:
Start date: ASAP
Extent: Full time, 6 months with a possibility of extension
Location: Stockholm
Our recruitment process
This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position are directed to Academic Work.
Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.
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