Vacant job

Just 150 meters from Linköping Central Station lies Scandic Frimurarehotellet – the hotel where tradition meets the future. Located right next to the Cathedral in one of Linköping's most beautiful buildings, our modern and relaxed hotel has roots dating back to 1912. The hotel is the largest in Östergötland and hosts everything from meetings and weddings to large banquets.

We, who work here, are nearly a hundred employees, and we come from all over the world, just like our guests. Being a large hotel and having three Scandic hotels in Linköping under common management provides excellent development opportunities for our employees.

We are now looking for a Receptionist for Scandic Frimurarehotellet.

No matter why the guest comes to us, few things are as appreciated as a friendly face welcoming them. You act as a host together with the rest of the hotel team and create a world-class guest experience.

With us, you will take significant personal responsibility for making the decisions necessary to satisfy the guest, and the teams develop and improve work methods and service as the world changes. We are convinced that it is when you are allowed to develop and contribute all your skills and experience that we exceed the guest's expectations. On top of that, we have fun at work!

So bring your experiences, your commitment, and your way of thinking to us – and contribute to a culture where we genuinely care: about each other, our guests, and our planet. Welcome to Scandic!

What does the role entail?

As a receptionist, you are responsible for ensuring that our guests receive world-class service. You are the spider in the web who ensures that the guest is always the focus. You go through the arrival list and pay attention to the details. You make sure that the guest's wishes are fulfilled. You always have a smile on your lips and a creative solution in your back pocket. You solve most issues and are a star at turning a dissatisfied guest into a satisfied one. Your workplace is our lobby, as that is where you meet the most guests. Your responsibilities also include administrative work, safety work, and sales tasks.

The work in reception involves checking in and out hotel guests, welcoming them, and providing them with the information they need about their stay. You handle bookings in the Opera Cloud system and manage administrative tasks related to guests and safety. All work is done with guest satisfaction and sales in focus.

The hotel is open 24/7, so it is important that you enjoy working in shifts (mornings, afternoons, and weekends).

Who are you?

To fit into the role, we believe you have well-developed social skills and are capable of handling many different things happening simultaneously. It is very important that you can convey good hospitality to the hotel’s guests.

You also have experience and knowledge in working with a computer as a work tool.

Since the job largely consists of communicating with guests, good knowledge of Swedish and English is a prerequisite. If you speak another language, that is an advantage.

However, the most important are your personal qualities and your attitude. To fit into the role, you need to be a responsive and unpretentious team player who takes great responsibility for your tasks and the overall result.

Information about the position

We are looking for engaged colleagues for the summer and also for the fall for occasional days as needed. The job includes morning and afternoon shifts, weekdays, and weekends. Night work may occur.

We only accept applications via our website. All applications will be processed continuously, and the position may be filled before the application deadline, so we ask you to apply as soon as possible. In this recruitment, we use a simple service test during the selection process.

We look forward to welcoming you to us at Scandic!

Ps. on our website, you can read more about our culture, what the position entails, and our benefits!

We go further when differences are embraced. With us, you have the space to be yourself and develop in the direction you want, with secure conditions and fair agreements as a foundation. Bring your experiences, your commitment, and your way of thinking to us - contribute to a culture where we genuinely care: about each other, our guests, and our planet. Welcome to Scandic.

Do you share our values?

BE A PRO BE YOU BE CARING BE BOLD