Vacant job

WHO, the Public Health Agency, and the government's investigators all agree: we sit too much, obesity is increasing, and mental health issues like depression are becoming more common. But there is a simple solution that works wonders for the body, heart, and brain – movement! Research is clear, and at STC we want to be part of the solution by getting more people moving. But we need your help!

We are now looking for a Gym Host at 50 % for our gyms in Sundsvall who wants to offer our customers the best service and provide them with the best workout experience possible.

Your mission

In the role of Gym Host, you are our face to the public and work to provide each member with a first-class service experience. Your focus is on actively driving sales of memberships and our other products, and you will be an important part of our team in creating value for both members and the business. Sales, customer service, and creating a welcoming environment are at the core of your work. You also ensure that our members follow our comfort rules to ensure a positive and safe gym environment for everyone. This means that you actively remind and inform members about the rules, manage disruptive behaviors, and possibly help create a safe atmosphere. By being present and accommodating, you contribute to all members feeling welcome and able to train in a positive environment.

Your tasks mainly include:

• Sales of memberships and additional services such as personal training packages, products from our store range, and any campaigns.

• High-level customer service, where you answer questions both by phone and directly at the gym, help members solve problems, and ensure they have the best experience.

• Daily operations, which include keeping clean and welcoming premises, ensuring equipment is in good condition, and maintaining the gym's overall standard.

The pace of work can vary and change quickly depending on the time of day and the number of members visiting our gym. Since our gyms have flexible staffing and varying working hours, you need to be flexible and able to work irregular hours, including weekends and evenings.

Who are you?

We are looking for someone who is positive, social, and has a natural ability to create a high level of service in all interactions with our members. You are passionate about creating a welcoming and inspiring environment where members feel seen, appreciated, and enjoy their workouts. To succeed in the role, we believe you have a positive attitude and a solution-oriented approach when facing different situations and needs. You are someone who easily adapts to changing circumstances and has the ability to maintain a high pace without compromising the quality of your work.

Requirements:

• Must be at least 18 years old

• Have a high level of service

• Strong sense of sales and quality

• Be flexible and able to work days, evenings, and weekends

• Want to go the extra mile for both customers and your colleagues

• Fluent in spoken and written Swedish.

About STC

Joy, passion, personality, professionalism, and community are the values that characterize our 220 gyms from Trelleborg in the south to Åre in the north. STC employs over 1500 staff and has been part of the family-owned Axel Johnson Group since 2018 through our majority owner Novax Gym Holding. Health is the most important thing we have, which is why a healthier life is STC's obvious goal. Regular training is one of the keys to a space where everyone feels strength, fitness, and, not least, an increased zest for life. The journey starts at our gyms where the personal meeting between staff and members is important. Helping, serving, and giving good advice to those who visit our gyms is part of everyday life. With commitment and knowledge, we support our members on their way to a healthy and sustainable life.

Why STC?

If you want to be part of an exciting growth journey and have the chance to play a key role in an organization that truly makes a difference in people's lives, then STC is the company for you. We have a strong culture where we share a passion for an active and healthy lifestyle, but we also value having fun together!

Does this sound like a job for you? Then we are very interested in knowing a little more about you. We will be selecting candidates continuously until we find our new star! If you have questions or concerns about the position, feel free to contact Gym Manager Jennie at jennie.gellerstam@stc.se or District Manager Karin, karin.sundqvist@stc.se. Application deadline: 2024-04-11, but we are recruiting continuously.