Vacant job

Cambio is one of the leading providers of e-health in the Nordic region with a comprehensive offering in healthcare. We provide innovative digital solutions that create value for healthcare providers and a better, safer experience for patients. We are an important piece of the puzzle in Swedish healthcare and we are proud of it. Today, we have around 1200 employees in several countries. We are creating the healthcare solutions of the future today, and we want to grow!

Your Role and Team

Are you passionate about software, healthcare, and enjoy helping others? Join our team as an Associate Support Specialist, where you will make a real difference for our customers by ensuring their systems run smoothly and efficiently.

What You Will Do

• Handle incoming support requests via phone, email, and ITSM tools
• Provide practical support for e-health applications and ensure a seamless operational experience for users
• Understand and empathize with users' situations, ensuring they feel heard and supported
• Event management and software configuration

At Cambio, we encourage personal initiatives that contribute to the development of the company and ourselves. It is important to us that you have the opportunity to grow, both personally and professionally. Our culture is described by three words: 'Trust', 'Care', and 'Together', which characterize everything we do at Cambio.

About You

This is a fantastic opportunity for junior candidates looking to start their career in software support. If you are enthusiastic, adaptable, fluent in Swedish, and ready to grow.

Requirements

• Fluent Swedish, both spoken and written, is a must, along with good English skills.
• A friendly, customer-focused person who genuinely enjoys helping others and making them feel valued.
• Someone eager to learn new tools, applications, and techniques to continuously improve support services.
• An interest in software and a desire to develop your technical knowledge.
• Strong multitasking skills and the ability to remain calm under pressure in a dynamic environment.
• A responsible and team-oriented mindset, ready to collaborate and achieve common goals.
• Experience in customer support.

Location: Linköping and Stockholm

For us at Cambio, a sustainable work-life balance is important, and therefore we apply a hybrid work model. Together with your team, you will agree on which days to gather in the office. On other days, you can work from home if you wish, but you are always welcome to the office as well.

Extent: Full-time

Employment Type: Permanent position, 6-month probationary period

Selection is ongoing, so we warmly welcome your application as soon as possible.

We encourage and welcome all applications, but unfortunately, we can only proceed with candidates who are located in Sweden and have the right to work here. We will ask for documentation during the recruitment process.

A background check will be conducted on the final candidate.

We look forward to your application!

Learn more about us here! (https://www.cambio.se/)

Does this position not suit you? Learn more about our other positions on the career page here! (https://cambio.teamtailor.com/)