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Customer Success Specialist in Technical Support

OIO Väst AB

Stockholms län, Stockholm

Previous experience is desired

11 days left
to apply for the job

Are you a solution-oriented person with an interest in technology and customer service? Do you want to work in an exciting role where you handle complex systems and help customers on a daily basis? Then you now have the chance to become part of a growing company in technical support!

About the role

As a Customer Success Specialist, you will work with technical support and customer service. You will assist customers via phone, email, and chat with questions related to an advanced system. The role requires a good technical understanding, problem-solving skills, and a desire to create a positive customer experience.

Who we are looking for

To succeed in this role, we believe you:

  • Have experience in customer support, preferably in technical support (e.g., telecom, IT, or journal systems).
  • Are solution-oriented and enjoy handling complex problems.
  • Have good communication skills and can manage stressful situations.
  • Are quick to learn new systems and can work independently.
  • Have good computer skills and are fluent in Swedish and English, both spoken and written.
  • Have excellent knowledge of Swedish and English.

Meritorious:

  • Knowledge of the Norwegian language.
About the workplace

Our client is an innovative and growing company specializing in technical systems and support solutions. The company offers a dynamic work environment where you have the opportunity to develop and work with exciting challenges. Here, teamwork, customer focus, and personal development are valued.

About the employment
  • Salary: Fixed monthly salary
  • Location: Stockholm – 100% on-site
  • Extent: Full-time
  • Employment form: Favorable consulting agreement via OIO
  • Start: Immediately, considering notice period
  • Contact person: Linnéa Hernvall (linnea.hernvall@oio.se)

Selection is ongoing, and the position may be filled before the application deadline.

About OIO

Our passion is to help you find the right role and workplace. At the same time, we are aware that you are selective and choose carefully for your next career step, and so would we. Therefore, we work dedicatedly in the recruitment process to get to know you and your ambitions. We believe that people in the right place have a greater chance of reaching their full potential. Through fair, straightforward employment conditions and present leadership, we actively work with your engagement and development. In this way, we strive to become an obvious career partner for you. We are as picky as you are.

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