Vacant job

Seize the opportunity to develop your service skills and broaden your CV with customer service experience at Elgiganten!

As a customer service representative for Elgiganten, you will exclusively handle our Norwegian-speaking customers, primarily through incoming calls. As you develop, you will also handle inquiries via email and chat. To master the role, you will be supported by your leaders who have experience in the position and have access to tools to meet customers in the best way. The cases you will handle consist of invoice, delivery, and insurance inquiries as well as stock balance in stores.

We are now looking for new stars who want to grow within customer service with us! We are looking for someone who wants to work at least 80% (with good opportunities for 100% with overtime compensation). You will also have flexible working hours and the opportunity to influence your own schedule.

We are looking for someone who:

• Is service-oriented
• Is motivated to learn new things
• Has approved grades in Swedish 1/A and English 5/A
• Has good computer skills
• Can work part-time at 80% from our office in central Gothenburg
• Can work full-time during the training period (about 15 working days)

Elgiganten is a market-leading company in the retail of consumer electronics in the Nordic region. In the role of customer service representative, you will deliver top-class service to their thousands of customers!

Why work with us? At Concentrix, we strongly believe in the importance of creating an environment where our employees thrive and can succeed in their roles. With us, you will be part of an energetic team in an open office landscape with close contact with your colleagues and leaders. We can proudly say that with us, you have the privilege of enjoying:

• Start: April 14
• Permanent employment at 80%, with a 6-month probationary period
• Good opportunities for overtime compensation
• Team activities both on and off work to make the job more enjoyable
• Collective agreement with Unionen, which for us is a given so that you can feel secure in your employment
• A bonus model based on your performance
• Wellness allowance of 3500 SEK per year
• Continuous coaching to support you in your role
• Good career development opportunities and the chance to participate in our internal career program Concentrix University!
• A fresh and lovely office in Gothenburg that is easy to reach.

Experience the best version of you!

We want to hear from you if this feels like the right step for you in your career. Apply today and become a part of us at Concentrix!

Start: 2025.04.14

Employment type: Part-time 80% with good opportunities for 100%, permanent

Working hours: Varying working hours on weekdays between 08:30-22:00

Location: Gothenburg - Johan Willins Gata 8

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.