Vacant job

We believe that success is created when passion and drive meet technology. With the right tools, we at Juneporten create opportunities every day by giving new life to used vehicles or machinery. Through close collaboration among all employees, we create a valuable service while contributing to a sustainable environment.

Job Description

As a customer service representative with us, you play a key role in creating a positive customer experience. You serve as the important link between our customers and salespeople, helping to ensure smooth and efficient processes. You handle inquiries regarding transactions and items, as well as support our salespeople in their daily work across Sweden. Your main responsibilities include receiving incoming calls, answering customer inquiries of both practical and technical nature, and managing administrative tasks related to transactions, such as reviewing ads, transportation, and financing.

During calls, you identify customer needs and present the company's services to offer the best possible solution. Your goal is to deliver fast and professional service by resolving issues on the first contact.

Examples of tasks:

• Handle incoming calls and messages via email, SMS, and chat.
• Present solutions and answer customer questions.

Your Profile

We are looking for someone with experience as a customer service representative and a genuine passion for service. You thrive in a dynamic environment where you can switch between independent work and teamwork. With a solution-oriented and unpretentious attitude, you are someone who takes initiative, contributes energy, and dares to ask questions to find the best solutions.

To succeed in this role, we believe you are structured, engaged, and good at prioritizing in a fast-paced environment. Your communication skills and commitment are crucial for you to provide our customers with the best possible service.

We are looking for someone who is:

• Service-oriented and solution-focused.
• Communicative and responsible.
• Unpretentious and quality-conscious.
• Fluent in Swedish and English, both spoken and written.

We Offer

• An opportunity to develop and grow in an important role within the company.
• A dynamic and innovative work environment with engaged and competent colleagues.
• The chance to be part of the company's success journey and influence our future initiatives.
• Focus on creativity, innovation, and long-term solutions.