About the Company

JemtBil is an expanding company in Östersund with 35 employees. We sell passenger and transport vehicles as well as spare parts and workshop services. We are dealers for Kia, Subaru, and Mercedes-Benz.

At JemtBil, we are strengthening our Customer Reception team and are now looking for a Service Advisor! At JemtBil, you work with some of the strongest brands in the market and are part of our ambitious growth. You are motivated to provide our customers with the best possible service together with your colleagues in a competent and stable team. JemtBil is a company with a family feel and a focus on development. Perhaps you are the one we can welcome to our wonderful team!

Job Responsibilities

The customer service team currently consists of six employees. In your role as a Service Advisor, you report to the workshop manager and are one of those who greet customers and make bookings for all of JemtBil's customers. Bookings are made via email, mobile, or in-person meetings. You listen to the customer's wishes regarding work and service parts and ensure that the jobs are booked with the right technician with the appropriate time allocation. You are also responsible for invoicing completed jobs. You write quotes for JemtBil's customers and for sales in cases such as trade-ins, create service agreements, and book and rent out rental cars. You will continuously undergo the training relevant to JemtBil's car brands.

Some days you will open the Customer Reception, other days you will close it. Working hours: Weekdays between 06:40-15:40 or 08:00-17:00.

Who are you?

We are looking for someone with a high school diploma and a few years of work experience, preferably in some form of customer service role, where you have taken care of customers and met their wishes. You have good administrative skills and have worked in several different digital business systems.

Your service level is high, you are structured, enjoy order and organization, and appreciate listening to and helping customers with their requests. Since we work as a team, it is important that you have good collaboration skills, are communicative, and are used to solving any problems that may arise.

The employment rate is full-time, and the position includes a six-month probationary period.

We Offer

JemtBil offers a varied and stimulating job where there are great opportunities for development and success. We continuously invest in skill-enhancing training for our employees. JemtBil also offers all its staff private health insurance and wellness benefits.

Application and Contact

You apply for the position via jeffersonwells.se, where you upload both your CV and cover letter in PDF format. If you have any questions, you are welcome to contact recruitment consultant AnnaKarin Bergqvist at 070 - 377 20 63 or email: annakarin.bergqvist@jeffersonwells.se

Application deadline: April 7 - 25. Interviews may take place before the application deadline. We work with ongoing selection, so apply today!

We welcome your application!