Fax technician

What does a Telefax Technician do? – Tasks and Work Environment

A Telefax Technician primarily works with the installation, maintenance, and troubleshooting of fax equipment and related communication technology. The work covers both analog and digital systems, ensuring that fax functions operate flawlessly in companies, government agencies, and sometimes in more specialized environments such as hospitals or media houses. The work environment varies between offices, technical rooms, and sometimes at customer sites, requiring flexibility and good communication skills. Troubleshooting is often performed under time pressure, especially when fax systems are critical for organizational communication.

Salary development over time

The salary for Telefax Technicians has shown steady growth over the past three years. In 2022, the average salary was 37,400 SEK per month, increasing to 39 700 SEK in 2023 and further to 41 700 SEK in 2024. This represents a total salary increase of approximately 11.5% during the period. Factors driving this increase include continued demand for technical service within communication systems, increased technical complexity, and a reduced availability of experienced technicians in the field. At the same time, the salary development is influenced by limited new recruitment, which allows skilled Telefax Technicians to negotiate higher wages, especially in larger cities and with private employers.

Telefax Technician salary – comprehensive overview

• Average salary: 41 700 SEK/month
• Lowest salary: 35,200 SEK/month
• Highest salary: 47,200 SEK/month
• Hourly wage (average): 251 SEK
• Women: 37 800 SEK (85% of men's salary)
• Men: 44 700 SEK
• Regional differences: Salary levels tend to be higher in metropolitan regions, especially among privately employed professionals.

Education and qualifications

To work as a Telefax Technician, a technical high school education is generally required, preferably with specialization in electronics, IT, or communication technology. Post-secondary education or specialized courses in image and broadcasting technology can be advantageous, especially with larger employers. Practical experience and problem-solving skills are highly valued, and many employers prefer candidates who have completed internships or trainee programs.

• Technical high school education (3 years, specialization in electronics/telecom/IT)
• Post-secondary courses (vocational college or equivalent)
• Certifications in communication technology (e.g., ITIL, CompTIA)
• Internships or trainee programs at technical companies
• Experience in troubleshooting and customer contact

Common benefits and compensations

Telefax Technicians are often offered benefits such as occupational pension, wellness allowances, and opportunities for skills development. Some employers also provide mobile phones, work clothing, and access to company cars for service calls. Compensation for unsociable hours may also be provided, especially if on-call work is included.

Competition and challenges

The profession of Telefax Technician involves some competition, but the job market is relatively niche. The technological shift towards digital communication has decreased the need for fax systems in many areas, but remaining systems still require specialized skills. Challenges include staying updated on both older and newer technologies and managing quick troubleshooting under pressure. The industry is also affected by generational changes, with experienced technicians retiring and limited new recruitment. There is some uncertainty about future demand, which emphasizes the need for flexibility and willingness to further educate oneself.

Tips for aspiring Telefax Technicians

To succeed as a Telefax Technician, it is beneficial to have strong analytical skills and a technical interest, as troubleshooting often requires methodical thinking and patience. Being service-minded facilitates customer interactions and helps build trust with users, especially when working onsite. Initiative is a strength, as problems sometimes need to be solved independently. The ability to quickly familiarize oneself with new systems and an interest in technology provide advantages in a market where both old and new equipment are in use. Precision is crucial to avoid errors, and good communication skills make it easier to explain technical issues and solutions to customers and colleagues. Lastly, flexibility is important, as tasks and environments can vary daily.

Key facts about Telefax Technicians

• Average salary: 41 700 SEK/month
• Salary range: 35,200–47,200 SEK/month
• Gender salary difference: Women 85% of men's salary
• Work environment: Varies, often at customer sites or technical environments
• Available jobs in the profession: 620 positions

Career paths and future prospects

After three to five years as a Telefax Technician, there are opportunities to advance to more qualified technical roles within image and broadcasting technology, such as operations manager, technical project leader, or communication systems specialist. Some choose to further their education in IT security or network technology to broaden their skills. According to the Employment Service, no precise assessment is made for the profession due to limited data, but there is ongoing demand within the field, with 620 job openings recently noted. Future prospects are influenced by technological shifts and digitalization, making adaptability and willingness to further educate oneself essential for long-term career development.

Frequently asked questions about Telefax Technicians

• What does a Telefax Technician earn?
  - The average salary is 41 700 SEK per month, with a range between 35,200 and 47,200 SEK.
• Are there salary differences between men and women?
  - Yes, women earn an average of 37 800 SEK while men earn 44 700 SEK, which corresponds to 85% of men's salary.
• What education is required to become a Telefax Technician?
  - A technical high school education with specialization in electronics, telecom, or IT is recommended, preferably supplemented with post-secondary courses or certifications.
• What is the job market like for Telefax Technicians?
  - There are 620 available jobs, but future prospects are affected by technological shifts and digitalization.
• What are common tasks for a Telefax Technician?
  - Installation, maintenance, and troubleshooting of fax equipment as well as support at customer sites.
• What benefits are typically offered?
  - Company pension, wellness allowances, skills development, and sometimes company cars or work clothing.
• Are there regional salary differences?
  - Yes, salaries tend to be higher in metropolitan regions and among privately employed professionals.