Image that illustrates Service technician, telephones

Service technician, telephones

38 100 kr

Electronics repair and communication electricians etc.

34 100 - 47 800 kr / month

Women earn 89% of what men do.

Installation & drift/underhåll

What will be the salary after tax?

Salary progression Service technician, telephones

Average salary 38 100 kr
Males 38 300 kr
Females 34 100 kr

What does a service technician within phones do? – Tasks and work environment

A service technician within phones is responsible for installation, troubleshooting, repair, and maintenance of mobile phones, landline systems, and related communication equipment. The work often involves both hardware issues and software-related faults, where technical skills and precision are crucial. The work environment can vary between workshop, store, and sometimes on-site with customers or at larger companies with internal systems. The role requires the ability to handle multiple cases simultaneously, often at a fast pace with demands for quick problem-solving.

Salary development over time

The salary for service technicians within phones has shown a clear increase in recent years. In 2022, the average salary was 34,100 SEK per month, rising in 2023 to 34 700 SEK. The latest year has seen an additional boost, and the salary now stands at 38 100 SEK in 2024. This represents an increase of approximately 12% over three years. The development can partly be explained by technological advancements in telecommunications and increased demand for specialized skills in repairing and servicing increasingly advanced phones. The market is also characterized by some competition for experienced technicians, which drives up wages, especially in metropolitan areas and for those with longer education or certifications.

Service Technician, phones salary – comprehensive overview

  • Average salary: 38 100 SEK/month
  • Lowest salary: 34,100 SEK/month (female)
  • Highest salary: 47,800 SEK/month (male, public sector, post-secondary education 3+ years)
  • Hourly rate: 229 SEK
  • Gender differences: Men earn 38 300 SEK, women 34,100 SEK (women earn 89% of men's salary)
  • Regional differences: Higher wages in metropolitan areas, but variations occur

Education and qualifications

To work as a service technician within phones, a high school education in electrical, electronics, or technical fields is generally required. Many employers prefer applicants with additional post-secondary courses or certifications, especially in telecommunications or IT. Practical experience, either through internships or previous work in similar areas, is often advantageous and can be decisive for employment. Industry-specific training and self-study are common ways to deepen knowledge, particularly regarding new technical solutions and software.

  • High school: Electrical and energy programs, 3 years
  • Post-secondary courses: Technical education in telecommunications or IT
  • Certifications: For example, ESD safety, manufacturer-specific certificates
  • Internships: Internship periods or trainee positions are advantageous
  • Self-study: Online courses about new phone models and systems

An unexpected aspect of the profession is that many phone service technicians often act as technical advisors for both individuals and companies. The ability to explain technical solutions pedagogically and build trust is therefore just as important as technical skills.

– statsskuld.se

Common benefits and compensations

Service technicians within phones are often offered benefits such as wellness allowances, occupational pension, and insurances. It is common for employers to provide work clothing and technical equipment, and there are opportunities for skills development through training or certifications. Some workplaces also offer bonuses for meeting service targets and flexible working hours.

Competition and challenges

The competition within the profession is relatively moderate, but several challenges exist. Rapid technological development requires ongoing training and adaptability. The recruitment situation is characterized by difficulties in finding qualified personnel, while many leave the profession for other technical fields. Workload can be high, especially during product launches or major upgrades. Expectations for quick and accurate service are constant, demanding both technical expertise and good communication skills.

Tips for those who want to become a service technician within phones

To succeed as a service technician within phones, it is good to have a genuine interest in technology and curiosity about new solutions. Precision is essential, as the work often requires accuracy in repairs and troubleshooting. Being service-oriented and pedagogical facilitates contact with customers and colleagues, especially when explaining technical problems. Flexibility and adaptability are important qualities, as technology constantly evolves and tasks can vary. It is also valuable to show initiative and take responsibility for your own skills development, for example by taking courses or staying updated on new models. Finally, problem-solving skills are appreciated, as unexpected faults can occur and require creative solutions.

Key facts about Service Technicians, phones

  • Education level: High school diploma, often supplemented with courses
  • Work environment: Workshop, store, or on-site with customers
  • Demand: Great opportunities for employment nationwide
  • Special skills: Troubleshooting, repair, and customer communication
  • Number of job vacancies: 481 within the profession

Career paths and future prospects

After three to five years in the profession, a service technician within phones can develop towards more specialized roles, such as technical trainer, supervisor, or responsible for larger corporate clients. Some choose to work in product development or transition to other areas within IT and telecommunications. According to the Swedish Public Employment Service’s forecast, job opportunities are plentiful and demand is expected to remain unchanged over five years. Recruitment difficulties occur, which means experienced technicians often have good opportunities to advance or change employers. The shortage of qualified personnel can also open doors for further education and specialization in related technical fields.

Frequently asked questions about Service Technicians, phones

  • What does a Service Technician, phones, earn?
    - The average salary is 38 100 SEK per month, with an hourly rate of 229 SEK.
  • What are the gender differences in salary?
    - Men earn on average 38 300 SEK while women earn 34,100 SEK, which means women earn 89% of men's salary.
  • What education is required to become a service technician within phones?
    - High school education in electrical or technical fields is most common, supplemented with courses and certifications.
  • What is the job market like for service technicians?
    - Opportunities for employment are plentiful and demand is expected to remain unchanged in the coming years.
  • What are the most common job tasks?
    - Troubleshooting, repair, installation, and customer support for various phone systems.
  • Are there opportunities for career development?
    - Yes, further education and specialization can lead to roles such as supervisor or technical specialist.

Who has the highest salary?
The highest salary for a Service technician, telephones is 47800 kr. This salary belongs to a man working in the Public sector with a post-secondary education, 3 years or more. The highest salary for a woman in this profession is 35700 kr.
Who has the lowest salary?
The lowest salary for a Service technician, telephones is 34100 kr. This salary belongs to a woman also working in the Multiple sectors. The lowest salary for a man in this profession is 35600 kr.
Salary distributed by age and sector
Age Women's salary as a percentage of men's Base salary Monthly salary
18-24 0 kr 36900 kr
25-34 35400 kr 37000 kr
35-44 36000 kr 38100 kr
45-54 36500 kr 39200 kr
55-64 39200 kr 41400 kr
Snitt 89% 36200 kr 38100 kr
Salary per sector
Salary based on education
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About the data

All information displayed on this page is based on data from the Swedish Central Bureau of Statistics (SCB), the Swedish Tax Agency and the Swedish employment agency. Learn more about our data and data sources here.

All figures are gross salaries, meaning salaries before tax. The average salary, or mean salary, is calculated by adding up the total salary for all individuals within the profession and dividing it by the number of individuals. For specific job categories, we have also considered various criteria such as experience and education.

Profession Service technician, telephones has the SSYK code 7420, which we use to match against the SCB database to obtain the latest salary statistics.

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