IT technician, support salary

What does an IT technician, support do?

As an IT technician in support, you primarily work to provide technical assistance and support to users of computers and IT systems. Job responsibilities include troubleshooting, installing software and hardware, and providing guidance on how to resolve technical issues. The work can be performed both on-site with the user or via phone and remote access. The environment is often dynamic and can involve quick problem-solving and customer contact.

IT technician, support salary

The average monthly salary for an IT technician in support is 39 400 SEK. Men in the profession earn an average of 39 800 SEK while women earn 38 000 SEK, which means that women earn about 96% of what men do. The average hourly wage is 237 SEK. The highest salary in the profession is 46,100 SEK for a woman with a doctoral degree, while the highest salary for a man is 45,600 SEK. The lowest salary is 34,500 SEK for a woman with a high school education and 35,200 SEK for a man.

Salary development over time

We see a positive salary development for IT technicians in support. Last year, the average salary was 36 800 SEK, and this year it has risen to 39 400 SEK, indicating an increased demand and valuation of the professional role.

Education and qualifications

To become an IT technician in support, a high school education with a technical focus or a post-secondary education in IT is usually required. Practical experience and certifications in specific systems and software can also be advantageous.

Common benefits

Benefits offered in the profession may include company mobile phones, the option for remote work, and paid training for skills development. These benefits can vary depending on the employer and employment conditions.

Future prospects and demand

According to the Employment Agency, there is no specific forecast for IT technicians in support, but the profession is part of a larger group where the demand is generally good. The rapid development of technology means that the need for qualified support staff is expected to remain high.

Regional salary differences

Although regional salary differences may occur, the average salaries reflect a collective picture for the profession in Sweden. Metropolitan areas like Stockholm may, however, have slightly higher salaries due to greater demand and higher living costs.

Tips for those considering becoming an IT technician, support

• Stay updated on new technologies and trends in IT.
• Build practical experience through internships or part-time work during your studies.
• Consider obtaining certifications in relevant IT systems and software.

Career paths

After a few years of experience, an IT technician in support can advance to roles such as system administrator, IT consultant, or project manager in IT. Further education and specialization can also open opportunities for more specialized technical roles.

What positively affects the salary?

Factors that can positively affect the salary include further education, certifications, experience, as well as level of responsibility and industry choice. Working in an industry with high technical complexity can also lead to higher pay.

Frequently asked questions about IT technicians, support

• What does an IT technician, support earn? An IT technician in support earns an average of 39 400 SEK per month.
• How do you become an IT technician, support? Usually through a high school education with a technical focus or a post-secondary IT education.
• Is it easy to get a job? The demand for IT technicians in support is generally good, making it relatively easy to find a job.
• Is it stressful to work as an IT technician, support? The work can be stressful during urgent problems and high workloads, but is also varied and challenging.
• What qualities are important as an IT technician, support? Problem-solving ability, technical understanding, and good communication skills are important qualities.
• What different types of IT technicians, support are there? There are various specializations such as network support, hardware support, and software support.