IT technician, support salary

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IT technician, support salary

40 600 SEK

Support technicians, IT

Latest available salary statistics are for 2025. Compare average pay, salary range and related job listings.

37 400 - 50 000 SEK / month

Women earn 98% of what men do.

Data/IT

Average salary 40 600 SEK/month Monthly gross salary
Salary range 37 400 - 50 000 SEK Latest available range Data year 2025 Latest published dataset

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Salary trend About the role What does an IT technician in support do? – Tasks and work environment Salary development over time IT technician, support salary – comprehensive overview Open jobs Related occupations About the data FAQ

Salary progression IT technician, support

Average salary 40 600 kr
Males 40 800 kr
Females 39 900 kr
1 Likes 0 Comments 275 Vacant jobs ->

What does an IT technician in support do? – Tasks and work environment

An IT technician in support works on solving technical problems and providing user support regarding computers, networks, and software. Common tasks include hardware troubleshooting, software installation, network issue management, and assisting users via phone, email, or on-site. The work environment varies between open-plan offices, helpdesk settings, or at customer sites, often characterized by a fast pace and demands for quick problem-solving. Many times, documentation of cases and collaboration with other IT specialists are involved to ensure operational reliability in the organization's IT environment.

Salary development over time

The salary for IT support technicians has steadily increased in recent years. In 2022, the average salary was 36,800 SEK per month, rising to 39 900 in 2023. In 2024, the average salary reached 40 600, representing a total increase of approximately 9.5% over three years. This development reflects a continued high demand for technical skills, especially in support roles where digitalization has increased task complexity. Salary growth is also linked to the need for broader competence in both hardware and software, and more employers seek experience and certifications. Despite rising wages, some differences between genders and regions remain present.

IT technician, support salary – comprehensive overview

  • Average salary: 40 600 SEK/month
  • Lowest salary: 36,800 SEK/month
  • Highest salary: 48,100 SEK/month
  • Hourly wage: 242 SEK
  • Gender differences: Men 40 800 SEK, women 39 900 SEK (98% of men's salary)
  • Regional differences: No detailed data available

Education and qualifications

To work as an IT support technician, a high school education with an IT or technical focus is usually required, but many employers prefer candidates with post-secondary studies or certifications. Practical experience is highly valued, and it is common to combine formal education with internships or trainee positions. Staying updated on new technologies and systems through self-study or online courses is important for success in the profession.

  • High school education: Technical program or Electrical and Energy program (3 years)
  • Post-secondary education: YH-education in IT support (1–2 years)
  • Certifications: Examples include Microsoft, CompTIA, or Cisco
  • Internships: Often integrated into education or via trainee programs
  • Self-study: Online courses and certification programs recommended

IT support technicians often interact with people across the organization and gain a unique insight into all parts of the business. The broad contact network makes this profession an excellent stepping stone for those aiming to move into project management or specialist roles within IT.

– statsskuld.se

Common benefits and compensation

In addition to the base salary, benefits such as wellness allowances, occupational pension, training grants, and remote work options are often offered. Some employers also provide bonus programs, extra vacation days, and subsidized lunches. For IT support roles, paid further training and certification support are common, which can contribute to salary growth and personal development.

Competition and challenges

The competition for positions as an IT support technician is generally moderate but varies by region and employer. The number of job openings in the profession is currently 179, indicating stable demand. Challenges in the role include rapid technological changes, continuous education requirements, and the ability to handle stressful situations while maintaining service quality. As solutions become more advanced, broader competence in both software and hardware is increasingly required. Despite this, the profession offers good development opportunities for those engaged and eager to learn.

Tips for aspiring IT support technicians

To succeed as an IT support technician, a genuine interest in technology and problem-solving is beneficial, as the workday often involves varied and unexpected challenges. Good communication skills facilitate explaining complex technical issues to users with different backgrounds. Patience and stress tolerance are helpful during urgent outages and high-paced situations. Curiosity and active pursuit of new knowledge are essential, as the industry evolves rapidly. Practical experience, such as internships or part-time jobs, increases employment chances. Certifications in relevant systems and networks are often advantageous and demonstrate commitment. Finally, a service-oriented attitude and the ability to work systematically under high workload are highly valued.

Key facts about IT support technicians

  • Education level: High school or YH (1–2 years) recommended
  • Typical work setting: Helpdesk/office environment, sometimes remote
  • Number of job openings: 179 (May 2024)
  • Gender distribution: Women earn 98% of what men do
  • Industry requirements: Certifications and further education often advantageous

Career paths and future prospects

After three to five years as an IT support technician, opportunities open for more advanced roles such as system administrator, network technician, or IT project manager. Many also progress to specialist roles within security or cloud services. Forecasts from the Employment Service are limited for this profession, but the number of job openings indicates a stable job market. Rapid technological development suggests that demand for broad IT competence will persist, especially for those who continuously upgrade their skills and stay updated with new technologies and certifications.

Frequently asked questions about IT support technicians

  • What is the salary of an IT support technician?
    - The average salary is 40 600 SEK per month, with variation depending on experience and region.
  • What are the gender differences in salary for IT support technicians?
    - Women earn an average of 39 900 SEK, which is 98% of men's salary (40 800 SEK).
  • What education is required to become an IT support technician?
    - High school education with an IT focus is most common, but YH-education and certifications are advantageous.
  • What is the job market like for IT support technicians?
    - Currently, there are 179 job openings, indicating good opportunities.
  • What are the most common tasks?
    - Troubleshooting, installation, user support, and documentation of technical cases.
  • What are the career opportunities?
    - Opportunities to advance to system administrator, network technician, or IT project manager.
  • How much does an IT support technician earn per hour?
    - The average hourly wage is 242 SEK.

Richard Andersson

Richard Andersson - 2025-07-11 19:48:52

Occupation
Who has the highest salary?
The highest salary for a IT technician, support is 50000 kr. This salary belongs to a man working in the Public sector with a postgraduate education. The highest salary for a woman in this profession is 42900 kr.
Who has the lowest salary?
The lowest salary for a IT technician, support is 37400 kr. This salary belongs to a woman also working in the Public sector. The lowest salary for a man in this profession is 37500 kr.
Salary distributed by age and sector
Age Women's salary as a percentage of men's Base salary Monthly salary
18-24 96% 28800 kr 29400 kr
25-34 99% 35200 kr 36000 kr
35-44 93% 41900 kr 42700 kr
45-54 93% 45500 kr 46700 kr
55-64 98% 46200 kr 47300 kr
65-68 46000 kr 46700 kr
Snitt 98% 39700 kr 40600 kr
* Empty columns indicate that the statistical data was insufficient to allow for a statistically significant conclusion.
Salary per sector
Salary based on education
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About the data

All information displayed on this page is based on data from the Swedish Central Bureau of Statistics (SCB), the Swedish Tax Agency and the Swedish employment agency. Learn more about our data and data sources here.

All figures are gross salaries, meaning salaries before tax. The average salary, or mean salary, is calculated by adding up the total salary for all individuals within the profession and dividing it by the number of individuals. For specific job categories, we have also considered various criteria such as experience and education.

Profession IT technician, support has the SSYK code 3512, which we use to match against the SCB database to obtain the latest salary statistics.

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Salary, Taxes, and Fees
Net salary 31 390
Net salary
31 390
Taxes
11 718
Fees
12 582

With our Swedish tax calculator, you can easily calculate your after-tax income (net salary).

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* Updated with 2026 taxes

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