- Salary statistics
- IT technician, support
IT technician, support
36 800 - 48 100 kr / month
Women earn 97% of what men do.
Data/IT
Salary progression IT technician, support
What does an IT technician in support do? – Tasks and work environment
An IT technician in support works on solving technical problems and providing user support regarding computers, networks, and software. Common tasks include hardware troubleshooting, software installation, network issue management, and assisting users via phone, email, or on-site. The work environment varies between open-plan offices, helpdesk settings, or at customer sites, often characterized by a fast pace and demands for quick problem-solving. Many times, documentation of cases and collaboration with other IT specialists are involved to ensure operational reliability in the organization's IT environment.
Salary development over time
The salary for IT support technicians has steadily increased in recent years. In 2022, the average salary was 36,800 SEK per month, rising to 39 400 in 2023. In 2024, the average salary reached 40 300, representing a total increase of approximately 9.5% over three years. This development reflects a continued high demand for technical skills, especially in support roles where digitalization has increased task complexity. Salary growth is also linked to the need for broader competence in both hardware and software, and more employers seek experience and certifications. Despite rising wages, some differences between genders and regions remain present.
IT technician, support salary – comprehensive overview
- Average salary: 40 300 SEK/month
- Lowest salary: 36,800 SEK/month
- Highest salary: 48,100 SEK/month
- Hourly wage: 242 SEK
- Gender differences: Men 40 600 SEK, women 39 400 SEK (97% of men's salary)
- Regional differences: No detailed data available
Education and qualifications
To work as an IT support technician, a high school education with an IT or technical focus is usually required, but many employers prefer candidates with post-secondary studies or certifications. Practical experience is highly valued, and it is common to combine formal education with internships or trainee positions. Staying updated on new technologies and systems through self-study or online courses is important for success in the profession.
- High school education: Technical program or Electrical and Energy program (3 years)
- Post-secondary education: YH-education in IT support (1–2 years)
- Certifications: Examples include Microsoft, CompTIA, or Cisco
- Internships: Often integrated into education or via trainee programs
- Self-study: Online courses and certification programs recommended
IT support technicians often interact with people across the organization and gain a unique insight into all parts of the business. The broad contact network makes this profession an excellent stepping stone for those aiming to move into project management or specialist roles within IT.
Common benefits and compensation
In addition to the base salary, benefits such as wellness allowances, occupational pension, training grants, and remote work options are often offered. Some employers also provide bonus programs, extra vacation days, and subsidized lunches. For IT support roles, paid further training and certification support are common, which can contribute to salary growth and personal development.
Competition and challenges
The competition for positions as an IT support technician is generally moderate but varies by region and employer. The number of job openings in the profession is currently 179, indicating stable demand. Challenges in the role include rapid technological changes, continuous education requirements, and the ability to handle stressful situations while maintaining service quality. As solutions become more advanced, broader competence in both software and hardware is increasingly required. Despite this, the profession offers good development opportunities for those engaged and eager to learn.
Tips for aspiring IT support technicians
To succeed as an IT support technician, a genuine interest in technology and problem-solving is beneficial, as the workday often involves varied and unexpected challenges. Good communication skills facilitate explaining complex technical issues to users with different backgrounds. Patience and stress tolerance are helpful during urgent outages and high-paced situations. Curiosity and active pursuit of new knowledge are essential, as the industry evolves rapidly. Practical experience, such as internships or part-time jobs, increases employment chances. Certifications in relevant systems and networks are often advantageous and demonstrate commitment. Finally, a service-oriented attitude and the ability to work systematically under high workload are highly valued.
Key facts about IT support technicians
- Education level: High school or YH (1–2 years) recommended
- Typical work setting: Helpdesk/office environment, sometimes remote
- Number of job openings: 179 (May 2024)
- Gender distribution: Women earn 97% of what men do
- Industry requirements: Certifications and further education often advantageous
Career paths and future prospects
After three to five years as an IT support technician, opportunities open for more advanced roles such as system administrator, network technician, or IT project manager. Many also progress to specialist roles within security or cloud services. Forecasts from the Employment Service are limited for this profession, but the number of job openings indicates a stable job market. Rapid technological development suggests that demand for broad IT competence will persist, especially for those who continuously upgrade their skills and stay updated with new technologies and certifications.
Frequently asked questions about IT support technicians
- What is the salary of an IT support technician?
- The average salary is 40 300 SEK per month, with variation depending on experience and region. - What are the gender differences in salary for IT support technicians?
- Women earn an average of 39 400 SEK, which is 97% of men's salary (40 600 SEK). - What education is required to become an IT support technician?
- High school education with an IT focus is most common, but YH-education and certifications are advantageous. - What is the job market like for IT support technicians?
- Currently, there are 179 job openings, indicating good opportunities. - What are the most common tasks?
- Troubleshooting, installation, user support, and documentation of technical cases. - What are the career opportunities?
- Opportunities to advance to system administrator, network technician, or IT project manager. - How much does an IT support technician earn per hour?
- The average hourly wage is 242 SEK.
Salary distributed by age and sector
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| 18-24 | 94% | 28100 kr | 28800 kr |
| 25-34 | 99% | 34700 kr | 35700 kr |
| 35-44 | 95% | 40300 kr | 41200 kr |
| 45-54 | 92% | 46000 kr | 47200 kr |
| 55-64 | 99% | 45200 kr | 46200 kr |
| 65-68 | 41200 kr | 42100 kr | |
| Snitt | 97% | 39300 kr | 40300 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| 18-24 | 95% | 31500 kr | 32200 kr |
| 25-34 | 98% | 34800 kr | 35400 kr |
| 35-44 | 95% | 38400 kr | 38800 kr |
| 45-54 | 101% | 39200 kr | 39600 kr |
| 55-64 | 97% | 39800 kr | 40000 kr |
| 65-68 | 97% | 39800 kr | 39900 kr |
| Snitt | 98% | 37700 kr | 38100 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| 18-24 | 95% | 31500 kr | 32200 kr |
| 25-34 | 98% | 34800 kr | 35400 kr |
| 35-44 | 95% | 38400 kr | 38800 kr |
| 45-54 | 101% | 39200 kr | 39600 kr |
| 55-64 | 97% | 39800 kr | 40000 kr |
| 65-68 | 97% | 39800 kr | 39900 kr |
| Snitt | 98% | 37700 kr | 38100 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| 18-24 | 94% | 27900 kr | 28600 kr |
| 25-34 | 100% | 34700 kr | 35700 kr |
| 35-44 | 95% | 40500 kr | 41400 kr |
| 45-54 | 91% | 46700 kr | 48000 kr |
| 55-64 | 98% | 45800 kr | 46900 kr |
| Snitt | 97% | 39400 kr | 40500 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| 18-24 | 94% | 27900 kr | 28600 kr |
| 25-34 | 100% | 34700 kr | 35700 kr |
| 35-44 | 95% | 40500 kr | 41400 kr |
| 45-54 | 91% | 46700 kr | 48000 kr |
| 55-64 | 98% | 45800 kr | 46900 kr |
| Snitt | 97% | 39400 kr | 40500 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| 18-24 | 94% | 28500 kr | 29200 kr |
| 25-34 | 99% | 34700 kr | 35700 kr |
| 35-44 | 95% | 40700 kr | 41700 kr |
| 45-54 | 92% | 46700 kr | 48100 kr |
| 55-64 | 99% | 45100 kr | 46400 kr |
| Snitt | 97% | 39500 kr | 40600 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| 18-24 | 95% | 31700 kr | 32500 kr |
| 25-34 | 98% | 34900 kr | 35600 kr |
| 35-44 | 95% | 38600 kr | 39000 kr |
| 45-54 | 101% | 39100 kr | 39500 kr |
| 55-64 | 97% | 40100 kr | 40300 kr |
| 65-68 | 97% | 40100 kr | 40200 kr |
| Snitt | 98% | 37800 kr | 38200 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| 18-24 | 95% | 31700 kr | 32500 kr |
| 25-34 | 98% | 34900 kr | 35600 kr |
| 35-44 | 95% | 38600 kr | 39000 kr |
| 45-54 | 101% | 39100 kr | 39500 kr |
| 55-64 | 97% | 40100 kr | 40300 kr |
| 65-68 | 97% | 40100 kr | 40200 kr |
| Snitt | 98% | 37800 kr | 38200 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| 18-24 | 94% | 28300 kr | 29000 kr |
| 25-34 | 100% | 34700 kr | 35700 kr |
| 35-44 | 95% | 40900 kr | 41900 kr |
| 45-54 | 91% | 47600 kr | 49100 kr |
| 55-64 | 98% | 45800 kr | 47200 kr |
| Snitt | 97% | 39700 kr | 40800 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| 18-24 | 94% | 28300 kr | 29000 kr |
| 25-34 | 100% | 34700 kr | 35700 kr |
| 35-44 | 95% | 40900 kr | 41900 kr |
| 45-54 | 91% | 47600 kr | 49100 kr |
| 55-64 | 98% | 45800 kr | 47200 kr |
| Snitt | 97% | 39700 kr | 40800 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| 18-24 | 94% | 26800 kr | 27500 kr |
| 25-34 | 99% | 34600 kr | 35600 kr |
| 35-44 | 95% | 39200 kr | 39700 kr |
| 45-54 | 92% | 43600 kr | 44200 kr |
| 55-64 | 99% | 45300 kr | 45700 kr |
| Snitt | 97% | 38800 kr | 39400 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| 18-24 | 95% | 30400 kr | 30900 kr |
| 25-34 | 98% | 34100 kr | 34700 kr |
| 35-44 | 95% | 36900 kr | 37100 kr |
| 45-54 | 101% | 39700 kr | 39900 kr |
| 55-64 | 97% | 38900 kr | 39200 kr |
| 65-68 | 97% | 39100 kr | 39100 kr |
| Snitt | 98% | 37300 kr | 37600 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| 18-24 | 95% | 30400 kr | 30900 kr |
| 25-34 | 98% | 34100 kr | 34700 kr |
| 35-44 | 95% | 36900 kr | 37100 kr |
| 45-54 | 101% | 39700 kr | 39900 kr |
| 55-64 | 97% | 38900 kr | 39200 kr |
| 65-68 | 97% | 39100 kr | 39100 kr |
| Snitt | 98% | 37300 kr | 37600 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| 18-24 | 94% | 26600 kr | 27300 kr |
| 25-34 | 100% | 34600 kr | 35600 kr |
| 35-44 | 95% | 39200 kr | 39700 kr |
| 45-54 | 91% | 43900 kr | 44500 kr |
| 55-64 | 98% | 45800 kr | 46300 kr |
| Snitt | 97% | 38900 kr | 39500 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| 18-24 | 94% | 26600 kr | 27300 kr |
| 25-34 | 100% | 34600 kr | 35600 kr |
| 35-44 | 95% | 39200 kr | 39700 kr |
| 45-54 | 91% | 43900 kr | 44500 kr |
| 55-64 | 98% | 45800 kr | 46300 kr |
| Snitt | 97% | 38900 kr | 39500 kr |
About the data
All information displayed on this page is based on data from the Swedish Central Bureau of Statistics (SCB), the Swedish Tax Agency and the Swedish employment agency. Learn more about our data and data sources here.
All figures are gross salaries, meaning salaries before tax. The average salary, or mean salary, is calculated by adding up the total salary for all individuals within the profession and dividing it by the number of individuals. For specific job categories, we have also considered various criteria such as experience and education.
Profession IT technician, support has the SSYK code 3512, which we use to match against the SCB database to obtain the latest salary statistics.
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