- Salary statistics
- Collector
Collector
34 000 - 43 300 kr / month
Administration, ekonomi
Salary progression Collector
What does a debt collector do? – Tasks and work environment
A debt collector primarily works with managing and collecting unpaid claims for companies, authorities, or individuals. The tasks include contacting debtors via phone, letter, or digital channels to discuss payment solutions, establish installment plans, and, if necessary, take legal action. Often, a large number of cases are processed simultaneously, requiring good administrative ability and accuracy. The work is usually carried out in an office, often in open-plan environments with a fast pace and clear focus on results. Contact with customers and debtors can sometimes be challenging and requires patience, attentiveness, and the ability to handle stressful situations.
Salary development over time
Over the past three years, the salary for debt collectors has shown steady growth. In 2022, the average salary was 32,000 SEK per month, increasing to 34,200 SEK in 2023. The latest figure for 2024 is 35 000 SEK per month, representing an increase of approximately 9.4 % over the period. This positive trend can be partly explained by increased demand for qualified debt collectors due to digitalization and more complex case handling, as well as general salary development within economic administrative professions. Differences in education level and experience can also influence salary increases, and there is some variation between employers and regions.
Debt collector salary – comprehensive overview
- Average salary: 35 000 SEK/month
- Lowest salary: 34,000 SEK/month (female with high school education)
- Highest salary: 43,300 SEK/month (male, private sector worker, unspecified education)
- Hourly wage: 210 SEK (based on 166 hours/month)
- Gender differences: Women earn 34,200 SEK, data for men is not available for average salary
- Regional differences: Data not available
Education and qualifications
To work as a debt collector, a high school diploma is usually required, often with a focus on economics or business. Some employers also require post-secondary studies or specific courses in law or debt collection. Practical experience from customer service, finance, or similar administrative roles is meritorious, and introductory training at the workplace is common. The industry also values personal qualities such as accuracy, stress management, and good communication skills.
- High school diploma: Economics or business program, 3 years
- Certification courses: Debt collection law or credit management (optional, often online)
- Internship/trainee: Common at larger employers
- Prerequisites: Often experience in finance, administration, or customer service
- Tip: Additional training in law can increase opportunities
Many debt collectors develop a deep understanding of both law and human behavior, as the work often requires balancing legal requirements with empathy towards debtors. This combination of hard and soft skills makes the profession unique and can open doors to several other roles within finance and counseling.
Common benefits and compensations
Debt collectors are often offered collective agreement benefits such as occupational pension, wellness contributions, and subsidized insurance. Other common compensations include flexible hours, remote work opportunities, and sometimes bonuses linked to results or achieved goals. Some employers also offer further training or skills development in debt collection law and customer communication.
Competition and challenges
Competition for positions as a debt collector can vary depending on region and economic climate. Digitalization has led to more efficient processes but also higher demands for technical skills and adaptability. Challenges in the profession include handling difficult conversations, sometimes with people in vulnerable situations, and navigating a complex legal landscape. Since the job market for debt collectors is part of a broader occupational group, it is difficult to give an exact assessment of demand, but currently, there are 758 available jobs within the profession, indicating a relatively high need.
Tips for those who want to become debt collectors
To succeed as a debt collector, it is good to combine analytical ability with patience and attentiveness. Developing strong communication skills helps in negotiations and conversations with debtors, while accuracy and structure provide advantages in administrative work. Resilience to stress is an important trait, especially when handling multiple cases simultaneously at a high tempo. It is recommended to seek internships or part-time jobs in finance or customer service to gain relevant experience. Studying basic debt collection law can give an advantage, and an interest in problem-solving is crucial for long-term success in the profession.
Key facts about debt collectors
- Education level: High school diploma, often economics or business
- Work environment: Office-based, often fast-paced
- Typical work schedule: Full-time, daytime hours
- Demand: 758 available jobs within the profession
- Special skills: Debt collection law and customer communication
Career paths and future prospects
After three to five years in the profession, a debt collector can advance to roles such as team leader, credit management specialist, or further education to become a debt collection officer handling more complex cases. Opportunities also exist within related areas such as credit assessment, finance assistant, or debt restructuring advisor. According to the Employment Service's forecast, no specific assessment is made for debt collectors due to limited data, but the large number of available positions indicates relatively stable demand. Digitalization and regulatory changes may influence future duties, and there is room for specialization and further education within the industry.
Frequently asked questions about debt collectors
- What is the average salary of a debt collector?
- The average salary for a debt collector is 35 000 SEK per month. - What education is required to become a debt collector?
- A high school diploma with a focus on economics or administration is most common, sometimes post-secondary courses are also requested. - Are there significant salary differences within the profession?
- Yes, the highest reported salary is 43,300 SEK and the lowest 34,000 SEK per month. - Do debt collectors usually work full-time?
- Yes, most work full-time during daytime hours, although some may have part-time positions. - What personal qualities are important for the profession?
- Accuracy, stress resilience, and good communication skills are particularly important. - What are the future prospects for debt collectors?
- No specific forecast is available, but with 758 available jobs within the profession, demand is relatively good.
Salary distributed by age and sector
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| 25-34 | 32100 kr | 32400 kr | |
| Snitt | 34600 kr | 35000 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| 45-54 | 49200 kr | 49200 kr | |
| Snitt | 43800 kr | 43800 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| 45-54 | 49200 kr | 49200 kr | |
| Snitt | 43800 kr | 43800 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| 25-34 | 32100 kr | 32400 kr | |
| Snitt | 34600 kr | 34900 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| 25-34 | 32100 kr | 32400 kr | |
| Snitt | 34600 kr | 34900 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| Snitt | 43300 kr | 43300 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| Snitt | 43300 kr | 43300 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| Snitt | 33900 kr | 34200 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| Snitt | 33900 kr | 34200 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| Snitt | 33900 kr | 34200 kr |
About the data
All information displayed on this page is based on data from the Swedish Central Bureau of Statistics (SCB), the Swedish Tax Agency and the Swedish employment agency. Learn more about our data and data sources here.
All figures are gross salaries, meaning salaries before tax. The average salary, or mean salary, is calculated by adding up the total salary for all individuals within the profession and dividing it by the number of individuals. For specific job categories, we have also considered various criteria such as experience and education.
Profession Collector has the SSYK code 4212, which we use to match against the SCB database to obtain the latest salary statistics.
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