Informant, information service salary

What does an Information Officer in the information service do?

As an Information Officer in the information service, you primarily work to provide information and guidance to the public or specific customer groups. The tasks can vary depending on the workplace but often include answering questions via phone, email, or chat, as well as managing and conveying information through various digital platforms. The role requires good communication skills and the ability to quickly understand different issues.

Information Officer, information service salary

We see that the average salary for an Information Officer in the information service is 30 500 SEK per month. There is a certain salary difference between genders, where men earn an average of 31 200 SEK and women 30 000 SEK, which means that women earn about 96% of what men do. The hourly wage for a part-time employee is 183 SEK.

Salary development over time

The salary for Information Officers in the information service has increased from 29 300 SEK last year to 30 500 SEK this year, indicating a positive salary development.

Education and qualifications

To work as an Information Officer in the information service, a minimum high school education is usually required. Many employers also value post-secondary education in communication, information, or related fields. Good language skills and digital competence are often in demand.

Common benefits

Information Officers in the information service may sometimes be offered benefits such as a company mobile phone, the possibility of remote work, and access to professional development through internal training.

Competition and challenges

According to the Employment Agency, the opportunities for work as customer service personnel, which includes Information Officers in the information service, are moderate. The demand is expected to remain unchanged over the next five years. The job market is characterized by balance, meaning there is a relatively even match between supply and demand.

Key facts about the profession

• Salary range: 29,000–34,300 SEK per month
• Education: High school or post-secondary education in a relevant field
• Work environment: Office environment, possibility of remote work

Tips for those who want to work as an Information Officer in the information service

For those interested in the profession, it is important to stay updated on communication technology and digital tools. Developing language skills and the ability to manage customer contacts can also be beneficial.

Career paths

After a few years of experience as an Information Officer in the information service, one can advance to more specialized roles in communication or customer service management. There are also opportunities to work with internal training and the development of information strategies.

Future prospects and demand

The Employment Agency's forecasts indicate that the demand for customer service personnel, including Information Officers in the information service, will remain stable in the coming years.

FAQ: Frequently asked questions about Information Officer, information service

• What does an Information Officer in the information service earn? An Information Officer in the information service earns an average of 30 500 SEK per month.
• How do you become an Information Officer in the information service? Typically, a high school education is required, and preferably post-secondary education in communication or information.
• Is it easy to get a job? The opportunities are moderate according to the Employment Agency, with a balanced job market.
• Is it stressful to work as an Information Officer in the information service? The stress level can vary depending on the workplace and workload, but a good ability to manage customer relationships reduces stress.
• What qualities are important as an Information Officer in the information service? Good communication skills, service orientation, and digital competence are important qualities.