Car driver

What does a mobility driver do? – Tasks and work environment

A mobility driver is responsible for transporting passengers or goods with mobility service vehicles, often within the framework of contracted social services. Tasks include picking up and dropping off customers at various addresses, assisting individuals with special needs, and handling payments and documentation of trips. High demands are placed on service orientation, punctuality, and good local knowledge. Mobility drivers usually work in shifts, which can include early mornings, evenings, and weekends. The work environment is characterized by a lot of time on the roads and close customer contact, where safety and customer service are central.

Salary development over time

The salary for mobility drivers has shown a relatively stable development in recent years. In 2022, the average salary was 26,600 SEK per month, increased to 27 500 in 2023, and has remained at that level in 2024. This represents an increase of about 3.4% between 2022 and 2023, but the salary has plateaued since. The limited salary increase can be explained by a relatively constant demand for the profession and the industry's dependence on public contracts and fixed agreements. Despite high demand for labor in the transportation sector, salary growth has been cautious, typical for professions where competition for assignments is high and margins are small.

Mobility driver salary – complete overview

• Average salary: 27 500 SEK/month
• Lowest salary: 25,800 SEK/month (female), 26,400 SEK/month (male)
• Highest salary: 29,300 SEK/month (male), 25,800 SEK/month (female)
• Hourly wage (hourly employment): 165 SEK
• Gender differences: Women earn 93% of what men do
• Regional differences: Salary levels may vary depending on region and employer

Education and qualifications

To work as a mobility driver, a taxi driver’s license is usually required, which involves both theoretical and practical tests. The training is often short and can be completed via driving schools or employers. Besides a B driving license, requirements include good local knowledge, service skills, and sometimes special training for social transport or medical transports. Prior experience in transportation or service professions is advantageous.

• Taxi driver’s license: Required, including approved test from the Transport Agency
• B driving license: Mandatory
• Training at driving school: 1–2 weeks, sometimes longer with supplementary courses
• Practical training: Often internships or introduction with employers
• Prerequisites: Good Swedish skills and basic mathematics

Common benefits and compensations

Mobility drivers often have access to benefits such as evening and weekend supplements, wellness contributions, work clothing, and sometimes bonuses based on the number of trips driven. Some employers also offer training support and discounted insurance. Compensation levels can vary depending on the employer and collective agreements.

Competition and challenges

The competition within the profession is tangible, especially in metropolitan areas where many operators are present and assignments are largely driven by public procurement. A challenge is that employment forms can be uncertain, with a high proportion of part-time and hourly contracts. The profession also demands good stress tolerance, as the pace can be high, especially during rush hours and in bad weather. The recruitment situation is characterized by a paradox: there are both difficulties in recruiting and a high turnover, which means employers are constantly seeking new drivers.

Tips for those who want to become a mobility driver

To succeed as a mobility driver, it’s good to have a strong service mindset and a genuine interest in helping others, as the profession involves daily contact with people in different situations. Good stress tolerance is important, as work often occurs under time pressure and can involve unexpected challenges in traffic. Flexibility and adaptability help when working hours vary and routes can be long. Patience and a friendly attitude contribute to positive customer interactions, which are often appreciated by both passengers and employers. It’s recommended to stay updated on traffic regulations and new technological tools to perform the job effectively. An interest in local knowledge and the ability to quickly navigate between addresses are also valuable. Finally, seeking internships or introductory jobs with established companies can provide insight into the daily work and help build experience.

Key facts about mobility drivers

• Education level: Taxi driver’s license and B driving license
• Work environment: Vehicle-based, varying working hours
• Common employment form: Shift work, often part-time or hourly employment
• Demand: Great opportunities for work according to the Employment Service
• Special skills: Service, local knowledge, stress tolerance

Career paths and future outlook

After three to five years as a mobility driver, there are opportunities to advance to supervisory roles, such as traffic coordinator, trainer, or coordinator within transportation companies. Some choose to start their own business and work as subcontractors, while others move on to driving other types of vehicles such as trucks or buses. Forecasts from the Employment Service show that job opportunities as a mobility driver are large and demand is expected to be unchanged over the next five years. The profession is part of a group where there are currently 412 job openings nationwide, but also a high turnover. Those wanting to develop within the transportation sector can also pursue further training in logistics or distribution.

Frequently asked questions about mobility drivers

• What does a mobility driver earn per month?
  - A mobility driver has an average salary of 27 500 SEK per month.
• Are there salary differences between men and women?
  - Yes, women earn approximately 93% of what men do in the profession.
• What education is required to become a mobility driver?
  - A taxi driver’s license and a B driving license, along with approved tests from the Transport Agency, are required.
• What are the future prospects for mobility drivers?
  - The job market is considered good, and demand is expected to remain unchanged over the next five years.
• What is the highest salary for a mobility driver?
  - The highest salary is 29,300 SEK and belongs to a man in the profession.
• What are the working hours for mobility drivers?
  - Working hours are often shift-based and may include evenings, nights, and weekends.
• What personal qualities are important for a mobility driver?
  - Service orientation, stress tolerance, and good local knowledge are especially important qualities.