Certificate of travel controller

What does a Färdbeviskontrollant do? – Tasks and Work Environment

A Färdbeviskontrollant works with checking tickets and travel documents onboard trains, trams, or other public transport vehicles. The profession involves daily contact with travelers, where service and clear communication are central. A large part of the duties involves ensuring that travelers have valid tickets, managing ticket machines, and reporting any irregularities. The work environment is often mobile, as work takes place onboard moving vehicles and includes day and evening shifts as well as work during weekends. Safety awareness and the ability to act calmly in stressful situations are important qualities in the profession.

Salary Development Over Time

The salary for a Färdbeviskontrollant has shown a clear positive trend in recent years. In 2022, the average salary was 33,100 SEK per month, followed by an increase to 34 300 SEK in 2023. The latest measured average salary for 2024 is 35 300 SEK, which represents an increase of about 6.6% over the three-year period. This trend can partly be explained by increased demand for security and service in public transportation, as well as general wage negotiations within the transport sector. Although the profession does not require extensive formal education, competition for workers and increased service demands have contributed to steady salary increases. Gender differences remain, but the development also shows some convergence.

Färdbeviskontrollant Salary – Complete Overview

• Average salary: 35 300 SEK/month
• Lowest salary: 33,300 SEK/month (female, pre-secondary education)
• Highest salary: 36,700 SEK/month (male, private sector employee, post-secondary education)
• Hourly wage (average): 212 SEK/hour
• Gender differences: Women earn 34 800 SEK, men 35 800 SEK (women earn 97% of what men do)
• Regional differences: Salary levels can vary between regions, often slightly higher in metropolitan areas.

Education and Qualifications

To work as a Färdbeviskontrollant, usually no extensive formal education is required, but employers often demand a high school diploma and good knowledge of Swedish and English. Introductory training is often conducted internally, focusing on customer service, ticket control systems, and safety routines. Practical experience and service-oriented skills are highly valued, and some employers may require prior experience from similar roles.

• High school diploma: Common basic requirement
• Internal training: Usually 2–4 weeks focusing on ticket control and safety
• Practical experience: Beneficial from service or transportation roles
• Language skills: Swedish and English required
• Conflict management courses: Meritorious with some employers

Common Benefits and Compensation

Färdbeviskontrollanter are often offered benefits such as overtime pay for evening and weekend work, wellness allowances, and subsidized travel within public transportation. Other common compensations include pension contributions according to collective agreements, as well as opportunities for further training within the company. Working time reductions and various insurance protections are also common.

Challenges and Competition

The job market for Färdbeviskontrollanter is characterized by some competition, especially in metropolitan regions where public transportation is extensive. At the same time, there is a continuous need for staff, reflected in the 412 available jobs recently registered within the profession. Challenges in the job often involve managing conflict situations and maintaining high service levels even under stressful conditions. Irregular working hours and physically demanding environments require endurance and flexibility. The ability to quickly adapt to new routines and technology is also important, as digital ticket systems and new working methods are constantly introduced.

Tips for Aspiring Färdbeviskontrollant

To succeed as a Färdbeviskontrollant, it is good to have a service-oriented approach and be attentive to travelers' needs. The ability to handle conflicts calmly and respectfully is crucial, especially since unexpected situations can arise quickly. Flexibility makes it easier when working hours vary and the pace is sometimes high. Precision is important to ensure that ticket checks are conducted correctly and fairly. Social skills and a willingness to cooperate with colleagues and travelers create a safe and pleasant environment onboard. Good language skills are an advantage, especially when interacting with international travelers. Finally, a professional demeanor and the ability to quickly learn new technology are highly valued by employers in public transportation.

Key Facts About Färdbeviskontrollant

• Education level: High school diploma and internal training
• Work environment: Mobile, onboard trains and other public transport vehicles
• Work type: Shift work including evenings and weekends
• Demand: 412 available jobs within the profession
• Special skills: Service, conflict management, ticketing and safety systems

Career Paths and Future Outlook

After gaining some experience as a Färdbeviskontrollant, there are opportunities to advance to roles with greater responsibility, such as team leader, trainer, or onboard supervisor on trains. Some choose to further their education within the transport sector and move into traffic management or administration within public transport companies. According to the Swedish Public Employment Service's forecasts, there is no precise assessment for the profession due to limited data, but the large number of available positions indicates stable demand. Digitalization, increased service and safety requirements, and the development of public transportation in larger cities suggest that the need for qualified personnel will continue. Specialization in customer service or security can provide additional career opportunities.

Frequently Asked Questions about Färdbeviskontrollant

• What does a Färdbeviskontrollant earn per month?
  - The average salary is 35 300 SEK, with variation depending on experience, gender, and education.
• How does one become a Färdbeviskontrollant?
  - Usually, a high school diploma, internal training, and good language skills are required.
• What are the working hours for a Färdbeviskontrollant?
  - The work includes shifts, including evenings, weekends, and sometimes nights.
• Are there many job opportunities as a Färdbeviskontrollant?
  - There are 412 available jobs according to the latest survey.
• What personal qualities are important?
  - Customer service skills, stress tolerance, conflict management, and social abilities are central qualities.
• Is there room for advancement within the profession?
  - Yes, for example to team leader, trainer, or other roles within public transportation.
• Are there salary differences between men and women?
  - Yes, women earn 97% of what men earn on average.