Refund handler salary

What does a Refund Officer do?

As a Refund Officer, you primarily work with managing and administering cases related to refunds. Job tasks may include reviewing applications, checking and verifying information, and communicating with customers to resolve any questions or issues. The role requires accuracy and the ability to work in a structured manner, often in an environment where multiple cases are handled simultaneously.

Refund Officer salary and salary statistics

What does a Refund Officer earn? The average salary for a Refund Officer is 37 200 SEK per month. There is a certain wage gap between genders, with men earning 40 100 SEK and women 36 100 SEK. The hourly wage for someone who is hourly employed is 224 SEK.

Salary development over time

We see that the salary for Refund Officers has increased from last year when the average salary was 36 100 SEK. The highest salary for a man in the profession is 49,900 SEK, while the highest for a woman is 46,600 SEK. On the other hand, the lowest salary for a man is 32,500 SEK and for a woman 32,600 SEK.

Education and qualifications

To become a Refund Officer, a high school education with a focus on economics or administration is often required. Post-secondary education in a relevant field, such as economics, can be advantageous and provide benefits during hiring.

Common benefits

In the profession, there may be benefits such as a company mobile phone, opportunities for remote work, and paid further education. These benefits can vary depending on the employer and collective agreements.

Competition and challenges

According to the Employment Agency, job opportunities for Refund Officers are moderate, but demand is expected to decrease over a five-year period due to technological development and automation. The recruitment situation is assessed as balanced.

Key facts about Refund Officers

• Average salary: 37 200 SEK/month
• Hourly wage: 224 SEK
• Education: High school education in economics/administration
• Work environment: Structured and administrative

Tips for those who want to become Refund Officers

For those considering becoming a Refund Officer, it is important to have a good understanding of economics and administration. Further education in these areas can increase your chances of employment and higher salary. It is also important to stay updated with the technical tools and systems used in administration.

Career paths

After a few years as a Refund Officer, one can advance to more specialized roles within economics or administration. There are also opportunities to take on leadership roles or work with process development.

Future prospects and demand

The future prospects for Refund Officers indicate that job opportunities are moderate, but demand may decrease due to automation. Therefore, it is important to be flexible and adaptable to changes within the profession.

FAQ - Frequently asked questions about Refund Officers

• What does a Refund Officer earn? A Refund Officer earns an average of 37 200 SEK per month.
• How do you become a Refund Officer? A high school education in economics or administration is often a good start. Further education can provide advantages.
• Is it easy to get a job? The job prospects are considered moderate with an expected decrease in demand over time.
• Is it stressful to work as a Refund Officer? The work can be stressful, especially when handling many cases at the same time.
• What qualities are important as a Refund Officer? Attention to detail, a structured work method, and good communication skills are important qualities.
• What different types of Refund Officers are there? There may be specializations depending on the industry and employer.