Vacant job

Are you a communicative and service-oriented person with at least 3 years of customer support experience? Then this is the job for you at Anticimex!

About the role

Anticimex is looking for a new employee with a focus on customer service and finance. Anticimex is a global company that provides damage prevention services for both private individuals and businesses.

In this role, you will enjoy a varied daily routine where you combine customer service with administrative and finance-related tasks. You will become part of a friendly and dedicated customer service team, playing a key role as the link between customers and internal operations.

The role requires a strong service mindset, attention to detail, and an interest in finance. We are looking for someone who is engaged, structured, and driven to always provide the best possible service to our customers. You thrive in customer-facing roles, have a positive attitude, and contribute to good teamwork.

This is a consultancy position where you will be employed by Academic Work and work at Anticimex. Initially, the work will be based at the office in Västberga, followed by a planned office relocation.

Working hours: 08:00–16:30

Responsibilities

• Handle and support finance-related tasks associated with invoicing, contracts, and follow-ups.
• Provide guidance and support to customers, both business clients and private individuals, via incoming phone calls.
• Update and correct customer details and manage orders.
• Schedule and book customer visits, as well as perform updates and searches on cases.

We are looking for someone who

• Has at least 4 years of customer service experience.
• Has completed upper secondary education.
• Has basic knowledge of finance or invoicing.
• Can communicate professionally and fluently in both Swedish and English.
• Is computer literate and able to quickly adapt to new business systems.

It is an advantage if you have

• Experience with business systems such as IFS or LIME.
• Post-secondary education in finance or administration.
• Experience working with large and business-critical customer accounts.

To succeed in this role, you possess the following personal qualities:

• Communicative
• Flexible
• Problem-solving
• Relationship-building
• Organized

Learn more about what it means to be a consultant: Consultant Information (#)

Our recruitment process

This recruitment process is handled by Academic Work, and our client's request is that all questions regarding the position are sent to Academic Work.

We conduct rolling selections and will take down the ad when a sufficient number of candidates have reached the final stage of the recruitment process. A CV is required when applying. We do not use cover letters as a selection method, so one is not needed. The recruitment process includes two selection tests: a personality test and a cognitive ability test. These tests are tools to identify the candidate with the highest potential for the role, while promoting equality, diversity, and a fair recruitment process.