Vacant job

Please note that this position is based in Sofia, Bulgaria. We will assist you with the entire relocation process.

Are you ready to take the next step in your career and work in an international environment?

TELUS Digital Bulgaria is now looking for a Digital Trust & Safety Specialist with fluent Swedish and English. Here you will have the opportunity to work for a global market leader in Customer Experience (CX) while developing your career in one of Europe's most exciting capitals.

Your Responsibilities

• Review user-generated content and ensure it complies with company guidelines
• Handle content that violates policies or may pose security risks
• Follow internal guidelines and ensure they are applied correctly
• Identify patterns and trends to prevent risks and improve quality
• Contribute to a safe and secure digital environment for users worldwide

We are looking for someone who

• Has a keen eye for detail
• Thrives working with sensitive or challenging content
• Can make well-founded decisions and justify them
• Has strong analytical skills and can identify recurring patterns
• Is organized and can handle multiple tasks simultaneously
• Experience investigating fraud, spam, or inappropriate content is a plus

Qualifications

• Fluent Swedish in both speech and writing
• English at least at B2 level
• EU citizenship or valid work permit for Bulgaria

What We Offer

• Paid onboarding training
• Competitive salary
• Excellent development and career opportunities
• Private health insurance
• Over 50 employee benefits to choose from
• International and inclusive work environment
• Referral bonus for recommending new employees

Relocation Package

We make your move to Bulgaria as smooth as possible and offer:

• Relocation Bonus of €1,500 (paid in two installments)
• 21 days of free accommodation upon arrival
• Assistance in finding permanent housing in Sofia

Work in the Heart of Sofia

You will work from the modern TELUS Tower in central Sofia with access to:

• Gym
• Relaxation and gaming areas
• Modern workspaces
• An international team with colleagues from all over Europe

Does this sound like the next step in your career?

Apply today and become part of TELUS Digital Bulgaria!