Vacant job

Do you want to work in a coordinating and communicative role where you contribute to ensuring technical products function optimally for the customer? In this role, you will become part of a quality-driven organization where structure, collaboration, and customer focus are crucial for creating secure and efficient deliveries. Here, you will have a central role in an engaged team where your work makes a difference every day.

Your responsibilities

As a Service Coordinator, you will play a key role in planning and coordinating service cases. The role primarily involves receiving, planning, and coordinating urgent repair cases as well as installations. You will work closely with the field service department, which consists of technicians and service managers handling repairs, preventive maintenance, and product installations at customer sites. You will have many contact points, both internally and externally, and will serve as a central function to create structure, foresight, and efficient delivery in daily operations. Your tasks will include, among other things: * Receiving and handling incoming repair cases and inquiries from technicians and external customers. * Planning and coordinating urgent repairs as well as installations. * Managing equipment information and updates in business and support systems. * Registering and updating information related to customer contracts, cases, and equipment. * Supporting the responsible service manager in daily operations.

Your profile

We are looking for someone who thrives in a coordinating role with a high focus on service, structure, and problem-solving. You have the ability to handle multiple cases in parallel, reprioritize when conditions change, and simultaneously ensure good service. As a person, you are communicative, detail-oriented, and solution-focused. You have a flat hierarchy approach and enjoy being the one who ties together information, planning, and follow-up. Since you will be in contact with customers and colleagues both in Sweden and internationally, it is a requirement that you communicate fluently in both Swedish and English, both verbally and in writing. To be considered, you have: * Previous experience from a coordinating role. * Experience working in a role with many contact points and parallel cases. * Good experience with Salesforce and SAP.

What we offer you

We place immense value on you as an employee at Maxkompetens. With us, you get a personal and flat-hierarchy consultant manager whose main task is to ensure you enjoy your workplace, whether you work with us for a short period or several years as an employee. Your consultant manager values contact with you and will visit you at the client company, but is also available via phone and for personal meetings at the Maxkompetens office. We want nothing more than to help you develop and succeed in your job career. At the same time, we offer the industry's best wellness allowance. Naturally, we offer you formal security regarding all labor law aspects such as salary, vacation, working environment, wellness, pension, and sick leave that come with the stamp of being an authorized staffing company. We hope you want to be part of us!

Additional information

* Location: Halmstad. * Start: Immediately as agreed. * Duration: Parental leave substitute until October 2027. * Working hours: Weekdays, daytime. * Salary: Individual salary setting. For this position, you will work as a consultant via Maxkompetens on assignment for our client. If you have questions regarding the position, you are warmly welcome to contact the responsible recruiter at Maxkompetens, Minna Castwall, at [email protected]. Applications via email are not accepted due to GDPR. Does this sound like a role for you? Then we look forward to receiving your application! Selection and interviews are conducted continuously, so please apply today via www.maxkompetens.se.

About Maxkompetens

At Maxkompetens, we match people with opportunities. We are a holistic partner within recruitment, staffing, and HR support. Since 2003, we have helped over 26,000 people take the next step in their working lives – from their first job to the next career move. We collaborate annually with 150 companies across Sweden, primarily within industry, Technology & IT, Warehouse & Logistics, Construction & Real Estate, as well as Finance & Accounting. We are specialists in finding the right competence and personality for the right opportunity. Maxkompetens has regional offices in Stockholm, Växjö, and Kristianstad, and we are an authorized recruitment and staffing company with collective agreements, insurance, wellness benefits, and occupational pension.