Vacant job

Customer Service Representative for Vehicle Aftermarket

Do you want to work in customer service in an environment where the sun, sea, and development opportunities meet? Releasy is now looking for new dedicated customer service representatives to join our team in Fuengirola!

About the role

As a customer service representative, you will become an important part of our team and help customers with workshop bookings. You will work in a dynamic environment where collaboration, communication, and problem-solving are at the center. To succeed in this role, you need to be able to meet customers with clarity, sensitivity, and professionalism – while contributing to a positive work climate.

When the team works closely together, shares knowledge, and supports each other, we create both better results and a more enjoyable workday. Your contribution is crucial to ensure that every customer has a smooth and positive experience.

We are looking for someone who has:

• Experience in customer service
• Fluent Swedish in speech and writing
• Good English in speech and writing
• Additional Nordic language skills are an advantage
• Experience working with phone and computer
• Good technical understanding
• Interest in cars is a plus, but not a requirement

You will thrive with us if you have a strong work ethic, enjoy collaborating, and feel confident working independently. You communicate clearly, are detail-oriented, and enjoy solving problems at a high pace. You are curious, learn quickly, and appreciate being part of a dedicated and cohesive team.

We offer:

• Professional and dedicated colleagues
• An attractive work environment in central Fuengirola
• A comprehensive and well-planned introductory training
• Full-time employment
• Competitive salary

Are you the one we are looking for? Submit your application today! Interviews and appointments are conducted on an ongoing basis.

Planned start date: The introductory training starts on September 14

Releasy uses a structured recruitment process to ensure fairness and quality. The process begins with screening questions to verify basic requirements. This is followed by a background check that you can review yourself before deciding whether to share it with us. Background checks are conducted to create a safe working environment for both customers and employees. Automated systems may be used, but all decisions are made by humans. If you progress in the process, you will be invited to an interview, work tests, and digital reference checks to get a holistic view of your competence.

Releasy Customer Management AB is an outsourcing partner within customer service with multiple clients in industries such as telecommunications, media, e-commerce, travel, and public sector. Releasy handles its clients' customer service and sales across all channels, such as social media, chat, email, and phone. We have over 40 years of experience in the industry and approximately 1,500 employees in Sweden, Norway, and Finland.