Vacant job

Region Västerbotten works to ensure that good health and sustainable development strengthen each other. We take responsibility for equal welfare and for ensuring that research and innovation yield results.

Are you looking for a varied, developmental, and exciting job? Can you convey security and clarity with good customer service? Then you are welcome to apply for the position of Nurse at 1177 by phone.

1177 by phone offers residents qualified healthcare advice via phone 24/7, 365 days a year. The team consists of nurses – both generalists and with various specializations. We primarily serve the residents of Västerbotten County, but are also part of a national network for healthcare advice. We are constantly working to develop and digitize our operations. The activity has physical offices in three locations: Umeå, Skellefteå, and Lycksele, but you may eventually be given the opportunity to work part-time remotely from home.

1177 by phone in Västerbotten is an activity with a constant strive for a good work environment, development, and innovation. Here you have good support from experienced colleagues and a symptom-based medical decision support system for assessing care needs. We work continuously with education and development, both in groups and individually. You simply have excellent development opportunities in the role of a nurse with us.

2 positions available.

Job Description

As a nurse with us, you contribute knowledge and commitment that makes residents feel secure. No day is like the other; we start each shift with new cases, and every call is unique.

As a nurse with us, you work by assessing care needs and giving medical advice via phone based on symptoms. We use the uniquely qualified conversation process developed for 1177 for methodical work. As a work tool, we use the national, quality-assured decision support system (RGS) as support in assessment and medical record keeping. In the role, you refer residents to the appropriate level of care when needed, and you collaborate with colleagues in other healthcare services, with SOS Alarm, and partially with other regions in northern Sweden. Based on collaboration with 1177direct (chat), there may be opportunities for job rotation between the activities. The telephone advisory work is independent in itself, but we work together as a team. The questions that come in are broad and varied. With us, you have the opportunity to use all your knowledge and experience in a new and very educational way!

All new employees undergo a thorough introduction program with both theoretical and practical training together with our educators, followed by further long-term onboarding with a supervisor from the work group who serves as your support and sounding board. This is to ensure you have the best possible conditions to feel secure in your role.

Working hours are scheduled during days, evenings, and weekends. Occasional night shifts may occur as needed. We apply an operation-based preference schedule with good opportunities to influence your work schedule. Any possibility to switch between office work and remote work may be offered after approx. 6 months, depending on competence and experience. The employment rate is 100%, but you can also choose to work less if you wish. The location is optional between Umeå, Skellefteå, or Lycksele.

Qualifications

We are looking for you who are a licensed nurse. We prefer that you have experience in the professional role and possess good medical knowledge.

You are confident in your professional role and are accustomed to making assessments. You have good communication skills, are attentive, and have a good manner of dealing with people. You are computer literate and have digital confidence. You speak and write Swedish fluently and understand and can express yourself in English. Other language skills are meritorious. You enjoy working both independently and in a team. You are attracted by the challenge that every call is unique and gives you the opportunity to help people to better health.

We consider it meritorious if you have experience with telephone advice and if you have specialized training.

Welcome with your application!

Employment type: Permanent position.
Duration: Permanent, start date: according to agreement.

Read more about our benefits for you who work with us on the website: https://www.regionvasterbotten.se/nar-du-jobbar-hos-oss/formaner (https://www.regionvasterbotten.se/nar-du-jobbar-hos-oss/formaner)

We strive for an equal gender distribution and see diversity as a strength, therefore welcoming applicants with different backgrounds.

In connection with the recruitment process, we have taken a stand regarding recruitment channels and marketing. We therefore expressly decline contact with media sellers, recruitment sites, and similar.

If you have a protected identity and wish to apply, please contact the recruiting manager and then send your application documents by post.