Vacant job

We are now looking for a Night Receptionist at Scandic Örnsköldsvik.

No matter why the guest visits us, few things are as appreciated as a friendly face welcoming them. You act as a host together with the rest of the hotel team, creating a world-class guest experience.

Here, you take significant responsibility for making the decisions needed to ensure guest satisfaction. The team develops and improves working methods and service as the world around us changes. We are convinced that it is when you are given the opportunity to develop and contribute with all your competence and experience that we exceed guest expectations. Plus, we have fun at work!

So bring your experience, your engagement, and your way of thinking to us – and contribute to a culture where we truly care: about each other, our guests, and our planet. Welcome to Scandic!

What does the role entail?

As a receptionist, you are responsible for ensuring our guests receive world-class service. You are the hub of the network, ensuring the guest is always in focus. You review the arrival list, pay attention to the details, ensure guest requests are fulfilled, and always have a smile on your lips with a creative solution up your sleeve. You handle most situations and are a star at turning an unhappy guest into a happy one. The responsibilities also include administrative work, security tasks, and sales. As a night receptionist, you have significant responsibility for security.

The work at the reception involves checking guests in and out, welcoming them, and providing the information they need during their stay. You handle bookings in the Opera Cloud system and manage administrative tasks related to guests and security. All work is focused on guest satisfaction and sales.

The hotel is open every day, so it is important that you enjoy working both weekdays and weekends.

Who are you?

To fit this role, we believe you have well-developed social skills and are capable of handling multiple things happening simultaneously. It is very important that you can convey good hospitality to the hotel's guests.

You also have experience and knowledge in using a computer as a work tool.

Since the job largely consists of communicating with guests, good knowledge of Swedish and English is a prerequisite. Speaking an additional language is an advantage.

However, the most important factors are your personal qualities and attitude. To fit the role, you need to be an attentive and ego-free team player who takes great responsibility for your tasks and the overall result.

Information about the position

The position is a permanent part-time employment.

We apply a probationary period. The role primarily involves night shifts, but day and evening shifts may occur. Start date: as soon as possible. Applications are processed on a rolling basis.

We only accept applications via our website. All applications will be processed continuously, and the position may be filled before the application deadline, so we ask you to apply as soon as possible. In this recruitment, we use a simple service test during the selection process.

We look forward to welcoming you to Scandic!

P.S. On our website, you can read more about our culture, what the role entails, and our benefits!

It all starts with you. Working at one of our hotels means being part of a team where care, collaboration, and small everyday moments make a difference. You help create the warm, homely feeling that characterizes Scandic – by being present, here and now, and letting the details count.

Some days go fast, others are more predictable – no day is like the other. But what always remains is the team spirit. You support each other, solve problems as they arise, and are proud of delivering quality – even when the pace is fast. And when you do, guests not only enjoy their stay – they want to come back.

How we work at Scandic

We are at our best when we work together – across roles, hotels, and teams – and focus on what makes a real difference in everyday life. Our values guide how we act and deliver: Be Pro, Be Bold, Be Caring, and Be You.

If you believe that fantastic hospitality is created through collaboration, consistent quality, and small well-crafted moments, you will feel right at home with us.