Vacant job

Mio is always looking for the best employees. Every day we strive to create a world-class customer experience together and take new steps towards our vision – to be the largest furniture retailer in Sweden by 2030 and to be present in every room, in every home. We know that proud employees who enjoy their work make a difference for both colleagues and customers. Therefore, we offer a workplace where team spirit, passion, business acumen, and knowledge are our guiding stars. With clear leadership, common goals, and significant individual responsibility, we create the Mio of the future together – a place where both people and ideas can grow.

Do you share our passion for customer interaction? Do you enjoy making others' days a little better and finding smart solutions to their needs? Then you could be our next Sales Team Leader!

At Mio, you will work in an stimulating environment with varied tasks where initiative and development are encouraged. Together with engaged colleagues, you will create inspiring experiences and world-class customer interactions – every day.

About the role

As a Sales Team Leader, you are part of the store's management team, responsible for leading and coaching your team towards sales goals. You lead by being an integral part of the sales team that interacts with our customers. With clear and motivating leadership, you create engagement, structure, and results.

You report to the Store Manager and act as deputy when needed.

Responsibilities

As a Sales Team Leader, you are responsible for leading and distributing the daily work in the store based on the business plan and priorities. You create engagement through clear communication, daily meetings, and follow-ups, and serve as a role model in sales and service. You develop employees through coaching, feedback, and competence development.

You ensure that the customer interaction maintains the highest quality, follow up on campaigns and key figures, optimize inventory levels and availability, and handle operational disruptions and safety risks. In collaboration with the management team, you participate in strategic planning, scheduling, recruitment, and concept development.

You contribute to a positive work environment by fostering team spirit, handling conflicts, and following up on deviations. You work actively with systematic work environment management and ensure that the workplace is safe, ergonomic, and inclusive.

We are looking for someone who

• Has experience in leadership within retail or service

• Is goal- and result-oriented with a business focus

• Has a coaching, clear, and attentive leadership style

• Is a team player with a competitive spirit and the ability to engage others

• Is passionate about customer service and long-term customer relationships

• Is proactive and confident in making decisions

The position

Permanent full-time position, starting with a 6-month probation period.

Start date according to agreement.

Working hours include evenings and weekends.

Recruitment

Selection begins in August. The process includes psychometric tests (MAP and Matrigma).

A background check is conducted at the end of the recruitment process for the candidate who advances to the final stage.

Mio is one of Sweden's leading furniture and interior design chains. Our purpose is to help everyone create their dream home – from their first apartment and throughout their lives. With inspiration, knowledge, and a strong assortment, we want to furnish and decorate Sweden. Mio is an integrated chain characterized by pride, business acumen, and passion, which we describe with the core values: team, business acumen, passion, and knowledge. For over 60 years, Mio has developed and grown together with our customers. Our journey forward is led by a clear vision: to be the largest furniture retailer in Sweden by 2030 and to be present in every room, in every home.