Vacant job

We are looking for our new colleague who wants to provide world-class service and help create a professional, safe, and secure experience for our guests while the city sleeps.

About the role of Night Receptionist

As a Night Receptionist, you work together with a colleague and are responsible for the hotel's operations during the night. You will become a key player in our Front Office team. The role of Night Receptionist is multifaceted and includes guest services, security work, and administrative tasks.

Key responsibilities during the night

Guest Service and Hospitality: You take care of our guests and ensure they receive world-class service. You handle late check-ins and early check-outs, assist with bookings and inquiries via phone and email, and respond to reviews.

Safety and Security: At night, you have significant security responsibilities. You conduct security rounds, handle incidents and deviations, and maintain a security mindset in everything you do.

Administration: You prepare for the following day, run the systems overnight, follow and document routines, and provide clear and informative handovers to the morning shift.

About you

We are looking for someone who is confident, reliable, and enjoys working independently, while also appreciating close collaboration with your colleague during night shifts. We prefer that you have experience from a larger hotel as well as prior night shift experience.

You have a structured approach to work and understand the importance of safety, routines, and clear communication. You are service-oriented and have the ability to handle different types of people and situations in a professional manner. You feel confident making decisions when the situation requires it, are skilled at prioritizing, and are proactive.

You thrive in a varied role that includes both administrative and practical tasks. You appreciate the variety of handling a booking inquiry one moment and making up a sofa bed or delivering room service the next. You have good system proficiency, preferably with hotel systems, and hold a B-driver's license for manual cars as we offer parking in our garage 24/7.

What we offer

• 83% employment where you work 7 nights and then have 7 days off.
• The opportunity to become part of a wonderful Front Office team.
• Employee benefits such as a wellness allowance and team rates on accommodation within the Radisson Hotel Group.

Application

Selection and interviews are conducted on an ongoing basis, so do not wait to submit your application. Start date is by agreement.

About Radisson Blu Scandinavia Hotel

Radisson Blu Scandinavia Hotel is located at Drottningtorget in central Gothenburg. The hotel has 355 rooms, including 38 suites. The standard rooms are among the largest in Gothenburg, and the hotel's famous Royal Suite measures a full 160 sqm. Many major celebrities have stayed here during their visits to the city.

Radisson Blu Scandinavia features Hagabadet Spa & Yogastudio, two restaurants, large event spaces, shops, as well as a guarded garage with parking service and electric vehicle charging spots. We have a large conference department with 15 meeting rooms, including a grand ballroom with capacity for 480 seated guests.