Internal Service Employee for T-Centralen

Connecting Stockholm

A local company – with international knowledge and inspiration.

We provide world-leading knowledge about subways, expertise in asset management, and customer service of the highest quality. By bringing all this knowledge under one roof, we can operate and develop the Stockholm subway in an efficient way. Our local organization has full decision-making authority, ensuring that we can meet the specific needs in Stockholm.

As the responsible party for the Stockholm subway, we run a socially vital operation where safety, accessibility, and punctuality are at the center. We combine experience and innovation to create a subway that is safe today and sustainable for the future.

Our mission is about more than just traffic – it is about people, responsibility, and trust. Every day, we meet hundreds of thousands of travelers, and through warm, respectful, and professional treatment, we create a travel experience where everyone feels warmly welcome and secure. At our company, culture is an important part of the mission. We believe in the power of collaboration, in relationships that build trust, and in leadership characterized by professionalism, heart, and engagement.

We are driven by development – both of our operations and our employees. Here, you have the opportunity to grow, influence, and help shape the future of public transport – together with us.

9 positions available.

Do you want to work in an operationally close service function where service, structure, and problem-solving are in focus? We are looking for engaged employees who want to contribute to a safe and well-functioning environment for travelers, operations, and colleagues.

In the role within Internal Service, you will have a varied daily routine involving internal service, logistics, and simpler building maintenance. You will work with internal distribution, warehouse management, information signage, lost and found, as well as internal deliveries and moving assignments.

The work also includes simpler building measures such as adjusting doors and furniture, minor repairs, and some fault correction. You act in case of deviations, for example through anti-slip treatment, and ensure that the need for further measures is reported according to routine.

You have many contact surfaces and collaborate closely with colleagues, operations, and external suppliers to create a functional and service-oriented environment.

Main Responsibilities

• Perform internal service and practical service interventions in the operation.
• Handle internal distribution of materials, inventory, and information material to service desks and operations.
• Perform warehouse management, receipt of deliveries, as well as order and replenishment in storage areas.
• Assemble, disassemble, and update information material, signs, decals, and simpler furnishings.
• Handling and transport of lost and found items as well as internal deliveries and moving assignments.
• Perform simpler building maintenance such as lamp changes, assembly, disassembly, and simpler fault correction according to routine and instruction.
• Handle and follow up on service cases in the operation's case management system.
• Contribute to order, function, and well-being in premises, public areas, and staff rooms.
• Identify, report, and follow up on deviations and the need for measures.
• Contribute to the development of working methods and improvements in daily work.

Qualifications

• Has experience from service operations, internal service, building maintenance, operations, logistics, or similar areas.
• Has basic administrative and digital skills and can work in operational systems.
• Communicates clearly and takes responsibility for work tasks being carried out with quality.
• Is practical-minded and enjoys varied work tasks in an operational environment.
• Is structured and can plan and prioritize work in a daily life with varying needs.
• Has a service-oriented and solution-oriented approach to work.
• Has good collaboration skills and enjoys having many contact surfaces.
• Service-oriented and solution-oriented.
• Structured and responsible.
• Practical-minded and flexible.
• Relationship-building and collaboration-oriented.
• Independent while enjoying working in teams.

Advantageous Qualifications

• Experience in internal service, facility management, or building-related service.
• Experience in assembly, disassembly, and simpler practical building work.
• Experience in warehouse management and logistics.
• Experience working in case management systems or digital work order systems.

Other

Employment type: Permanent with a 6-month probation period.

Scope: Full time 100%.

Start date: Access according to agreement.

Location: T-Centralen.

The employment is covered by a collective agreement and offers several benefits such as an SL card, fitness allowance, lunch benefit, and discounted insurance.

About the Recruitment Process

We apply competency-based recruitment and strive for a fair and inclusive process. The recruitment process consists of several steps. As a first part of the process, you will answer selection questions and take selection tests. Candidates who proceed to the next step are invited to a group interview. Reference checks and background checks are conducted before a decision on employment is made. Alcohol and drug tests are conducted both upon new employment and randomly ongoing within the organization.

Selection takes place continuously – please apply as soon as possible.

We do not accept applications via email. For questions, contact [email protected]