Vacant job

Do you want to contribute to creating memorable experiences for our guests on their vacation? As a Receptionist at First Camp, you play a central role in creating the warm atmosphere and smooth service that our guests remember and appreciate. You are often their first point of contact with us – and a key person who makes their stay both welcoming and enjoyable.

Who is First Camp?

Our goal is clear – to become the world's leading camping chain! To get there, we need engaged Receptionists who spread joy and make both guests and colleagues feel at home. Could you be the one we are looking for?

What does the role involve?

As a Receptionist, you are our face to the outside world and play an important role in ensuring that guests have a smooth and pleasant stay. You handle check-ins and check-outs, provide information and service to guests, assist with bookings, and drive sales in our shop.

Although your main tasks are in the reception and shop, we appreciate that you are flexible and can support other areas when needed. At our company, we always work based on the guests' needs and find joint solutions to any challenges that may arise.

Who are we looking for?

We believe you have previous experience in customer service, preferably in reception or a similar role. Relevant education is an advantage but not a requirement.

You are organized, have an eye for detail, and meet every guest with warmth, even during periods of high tempo. With a positive and helpful attitude, you are the one who always offers yourself and puts the team's best interests first. We appreciate that you have humor and a light-hearted attitude that contributes to a pleasant work environment.

To meet our guests in the best possible way, you need to master both Swedish and English without difficulty, which is important to ensure clear and smooth communication with both Swedish and international guests.

What Do We Offer?

At First Camp, many have started in your position and then climbed within the company. You will have the opportunity to develop, learn new things, and meet people from all over the world. Our shared values guide our daily actions:

We Care: We work together with care for the guest, the employee, and the planet. We create an open and supportive environment where we challenge each other, learn from mistakes, and celebrate successes.

We Have Fun: By being ourselves and having fun together, we create a welcoming atmosphere for everyone we meet. Together, we create great memories for our teams, colleagues, and guests.

We Simplify: Forward-thinking, combined with the desire to learn, means we constantly improve and develop how we work. We make it easy for each other – it should be easy to do the right thing for both colleagues and our guests.

We Deliver Results: We focus on creating results for our guests, colleagues, and the entire company in everything we do. The goals are set high, and we succeed best when we use both heart and mind.

We offer a workplace with good opportunities for development and thoughtful colleagues who share wisdom and laughter. Together, we want to continue our success story and grow with more stars who want to help build our future.

Conditions

We are looking for employees for the summer season with varying hours (approx. 20 hours/week). Working hours may include early mornings, evenings, and weekends in accordance with the Hotel and Restaurant Union's collective agreement.

Application

We conduct selection and interviews on an ongoing basis, so apply today.

We work competency-based in our recruitments and focus on finding the person who best matches the job's requirement profile. For final candidates in the process, an extract from the criminal record register may be requested.

As a first step in our selection process, you will take a short recruitment test that helps us ensure a fair and accurate match.

This could be the beginning of something fantastic. We look forward to your application!