Vacant job

About the Role

This is a full-time summer job lasting until August 31st. You will be employed by Bravura and work as a consultant for Telia.

This is a summer position, which implies limited availability for leave.

🚀 About the Company

Telia Company is a leading IT and telecommunications company helping both individuals and businesses communicate smoothly, efficiently, and sustainably. With a strong presence in seven countries and around 21,000 employees – of which approximately 4,700 are in Sweden – Telia offers connectivity via some of the world's best networks.

Sweden boasts a top-class broadband infrastructure, and Telia is currently modernizing its mobile network with improved 4G and the rollout of 5G. By driving digitalization and investing in future technology, Telia contributes to a more connected and sustainable society.

Digitalization creates new opportunities to communicate and share information – regardless of time and place. Telia provides the digital foundation that allows businesses, societies, and people to meet and develop.

Welcome to Telia – for better networks and better experiences!

💼 Responsibilities

In this role, you will be responsible for handling and registering customer orders in various systems. You will work with a wide range of private customer orders and ensure that all information is recorded correctly. A key part of the job is managing registration errors and discrepancies, where you will make your own assessments, partially investigate underlying causes, and drive cases to completion.

The role involves very little or no direct customer contact, meaning the tasks are primarily administrative. Each case requires you to dive into the details, analyze what needs to be done, and take responsibility for finding the right solution.

At the start of your employment, you will receive an introduction and training to ensure you feel confident in your new role.

• Administer orders, registration errors, and discrepancies
• Collaborate with colleagues

🔍 Education, Experience, and Personal Qualities

• Completed upper secondary education
• Fluent in spoken and written Swedish and English
• Experience in administration/customer service is an asset

In the role of an administrator, it is important that you are engaged and strive to deliver high quality. You possess good analytical skills and are meticulous in your working methods. The role requires you to be self-reliant, take your own initiatives, and have the ability to adapt to changing situations and tasks.

You will work in a team where collaboration and mutual support are central, so we look for a team player who enjoys collaborating and contributing to the group's common goals.

Additional Information

Start Date: May 4th, assignment until August 31st
Location: Sundsvall
Salary: According to agreement

A background check will be conducted as part of this recruitment process.

We use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also conduct rolling selection, meaning we will close the advertisement once enough candidates have applied. If you are considered for the position, we will contact you for an initial phone interview. Regardless of whether you proceed in the process or not, you will receive feedback on your application.

Do you have questions? Feel free to contact us!

📧 [email protected]
📞 010-171 47 10

We recommend submitting your application immediately as we conduct rolling selection.

Welcome to apply!

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