Vacant job

About the Role

This is a full-time summer job lasting until August 31st. You will be employed by Bravura and work as a consultant at Telia. There may be an opportunity to extend the assignment.

This is a summer job, which implies limited availability for leave.

🚀 About the Company

Telia Company is a leading company in IT and telecommunications, helping both individuals and businesses communicate smoothly, efficiently, and sustainably. With a strong presence in seven countries and around 21,000 employees – of which approximately 4,700 are in Sweden – Telia offers connectivity in some of the world's best networks.

Sweden has a top-class broadband infrastructure, and Telia is currently modernizing its mobile network with improved 4G and the rollout of 5G. By driving digitalization and investing in future technology, Telia contributes to a more connected and sustainable society.

Digitalization creates new opportunities to communicate and share information – regardless of time and place. Telia provides the digital foundation that allows businesses, communities, and people to meet and develop.

Welcome to Telia – for better networks and better experiences!

💼 Responsibilities

In this role, you are responsible for handling and registering customer orders in multiple systems. You will administer a variety of private customer orders and ensure all information is recorded correctly. You will also handle registration errors and discrepancies, with the goal of resolving these cases and keeping both customers and colleagues updated.

The work also involves regular contact with colleagues, and you will become part of a team collaborating to find effective solutions and ensure positive customer experiences.

At the start of your employment, you will receive a comprehensive introduction and training to ensure you feel secure in your new role.

• Administer orders, registration errors, and discrepancies

• Support regarding cases via phone and chat

• Collaboration with colleagues

🔍 Education, Experience, and Personal Qualities

• Completed high school education

• You speak and write fluently in Swedish and English

• Experience in administration/customer service is an asset

In the role of Order Administrator, it is important that you are engaged and strive to deliver high service and satisfied customers. You have good communication skills, both verbally and in writing, as you will handle many different contact points. The role requires you to be self-reliant, take initiative, and have the ability to adapt to changing situations and tasks.

You will work in a team where collaboration and mutual support are central; therefore, we look for a team player who enjoys collaborating and contributing to the group's common goals.

Additional Information

Start Date: May 4th to August 31st
Location: Sundsvall
Salary: According to agreement

Background checks will be conducted as part of this recruitment process.

We use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also conduct ongoing selection, meaning the advertisement will be removed once enough candidates have applied. If you are considered for the position, we will contact you for an initial telephone interview. Regardless of whether you proceed in the process or not, you will receive feedback on your application.

Do you have questions? Feel free to contact us!

📧 [email protected]
📞 010-171 47 10

We recommend submitting your application immediately as we conduct ongoing selection.

Welcome to apply!

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