Vacant job

We are looking for a responsible and service-oriented night receptionist for our hotel operations. This position is suitable for you who enjoy working nights and have the ability to work independently with great responsibility.

As a night receptionist, you are the hotel's main contact person during the night hours and are responsible for ensuring that guests receive a professional welcome and a safe and well-functioning stay.

• Check-in and check-out of guests
• Handling payments and cash reporting
• Booking management
• Answering phone calls and emails
• Performing administrative tasks
• Ensuring that fire and safety procedures are followed
• Handling guest inquiries and unforeseen situations during the night

The work takes place at night and on weekends.

We are looking for someone who is confident in themselves and enjoys working nights. You are service-oriented, solution-focused, and have the ability to remain calm even in pressured situations.

• You have the ability to provide excellent service
• Ability to work independently and make quick decisions
• You are driven, attentive, and flexible
• Solution-oriented and take personal responsibility
• Comfortable working alone
• Positive towards night work
• Comfortable with computers and digital systems

To succeed in this role, we see that you have:

• Experience in the hotel industry, preferably as a receptionist or in a similar role
• Alternatively, experience from other service professions
• Education in hotel and tourism is an advantage
• Good computer skills and experience with digital systems
• Advantageous knowledge of booking systems such as Mews, Opera Cloud, Hotsoft, HMS, or similar
• Good communication skills in Swedish and English, both spoken and written (additional languages are a plus)
• You have no criminal record

If you thrive in a night environment and have a genuine interest in service and responsibility, you are warmly welcome to submit your application. We look forward to hearing from you! Selection is ongoing.

Top Solution is a contracting company in the hotel and night reception sector.