Do you thrive in a service-oriented role focused on appliance installation?

Elon Group is undertaking new strategic initiatives in service and offerings. In our initiative, we are with the customer all the way.

About Elon Group

Elon aims to meet the Nordic market's needs for home products and related services for businesses and consumers. Through efficient logistics, strong local market presence, and a wide range of products from selected suppliers and services, we aim to exceed our customers' expectations.

At Elon Group, the work environment is characterized by care for you as an individual. All our operations are built on diversity, inclusion, and respect for the equal value of all people. This leads to engagement, innovation, and business development. Together with challenging and stimulating tasks, this makes Elon Group an exciting workplace. We ensure that we are an attractive employer through competence development, ongoing follow-up of work efforts, good leadership, and effective communication.

About the role and responsibilities

In this role, you will be part of a team of about 5 people and be Elon’s face to the outside world as a representative of our stores and brands with the local and close customer relationship that Elon stands for. In this role, you will be responsible for performing installations according to established work procedures, ensuring correct assembly, connection, and labeling, as well as contributing to high operational reliability, quality, and a good customer experience. The work is carried out independently on-site, with clear routines and planned time allocation per installation.

Your tasks and main responsibilities will include:

• With your installation vehicle, you will visit our customers to perform installations, service, and inspections
• Follow-up on ongoing and completed installation cases
• Reporting back to and communicating with our customers and stores

The positions are based in Stockholm. In your role, you will report to the Head of Aftermarket. Travel and overnight stays may occur as needed, as some projects take place outside the work location.

Who are you?

To thrive in this role, we see that you have a solid interest in technology, are good at customer interaction, service-oriented, and a positive team player driven to provide our customers with best-in-class service. It is advantageous if you have previously worked as an installer, service technician, electrician, or similar. You work quickly and efficiently. You have a systematic approach where you follow instructions and procedures, easily see details but also the whole to make the right decisions. You are flexible and take responsibility.

Experience

Completed upper secondary education and previous experience in technical support or equivalent. Experience with appliances and air heat pumps as an installer, service technician, support, or similar is a requirement. You are comfortable writing and speaking in English.

Are we right for each other?

At Elon Group, we are convinced that differences contribute to an innovative environment where we together challenge boundaries and develop new knowledge and skills for the future. We cannot promise you an easy job, but what we can promise you is a group of engaged colleagues and exciting challenges to tackle. You will work in a dynamic environment that provides you with opportunities for both professional and personal development. With us, you will have the chance to make a difference.

Application and recruitment process

In your application, we ask that you attach a cover letter and CV. Do not wait with your application as selection and interviews will be conducted on an ongoing basis.

Welcome with your application!