Receptionist at Scandic Kungens Kurva

Scandic Kungens Kurva is located just south of Stockholm city, close to the most expansive business and shopping area in the Nordics. We are a family hotel with 260 rooms where we are now looking for a new star for our reception who wants to combine their life with a 20% position with us. You will primarily work every other weekend, and during the summer there are good opportunities to work more and extra as needed. Are you driven by teamwork and want to work in an exciting environment? Then you are the one we are looking for!

What does the role entail?

As a receptionist, you are responsible for providing our guests with world-class service. You are the spider in the web, ensuring that the guest is always the focus. You go through the arrival list and pay attention to the details. You ensure that the guest's wishes are fulfilled. You always have a smile on your face and a creative solution up your sleeve. You solve most issues and are a star at turning a dissatisfied guest into a satisfied one. Your workplace is our lobby, as that is where you meet the most guests. Your responsibilities also include administrative work, safety tasks, and sales work.

The work in the reception involves checking in and out hotel guests, welcoming them, and providing the information they need about their stay. You handle bookings in the Opera Cloud system and manage administrative tasks related to guests and safety. All work is done with guest satisfaction and sales in focus.

The hotel is open 24/7, so it is important that you enjoy working shifts (mornings, afternoons, and weekends).

Who are you?

To fit into the role, we believe you have well-developed social skills and can handle many different things happening at once. It is very important that you can convey good hospitality to the hotel’s guests.

You also have experience and knowledge of working with a computer as a work tool.

Since the job largely consists of communicating with guests, good knowledge of Swedish and English is a prerequisite. If you speak another language, it is an advantage.

However, your personal qualities and attitude are the most important. To fit into the role, you need to be a responsive and unpretentious team player who takes great responsibility for your tasks and the overall result.

Information about the position

The position is a permanent part-time employment.

We only accept applications via our website. All applications will be processed continuously, and the position may be filled before the application deadline, so we ask you to apply as soon as possible. In this recruitment, we use a simple service test during the selection process.

We look forward to welcoming you to Scandic!

P.S. On our website, you can read more about our culture, what the position entails, and our benefits!

We go further when differences are embraced. With us, you have the space to be yourself and develop in the direction you want, with secure conditions and fair agreements as a foundation. Bring your experiences, your commitment, and your way of thinking to us - contribute to a culture where we truly care: about each other, our guests, and our planet. Welcome to Scandic.

Do you share our values?

BE A PRO BE YOU BE CARING BE BOLD