Vacant job

Security Assistance Syd AB is an authorized security company headquartered in Malmö. We offer a complete range of security services such as stationary guarding, patrolling, emergency response, and alarm central services.

Our operations are certified according to ISO 9001, SSF 136 (alarm central), and SSF 1063 (security companies).

We are now looking for part-time alarm operators (50%) for our alarm central in Malmö.

About the position

The alarm central operates 24/7, all year round. Working in an alarm central means being part of the core of the operation, and you will be one of our most important employees.

You will receive and manage alarm signals, video feeds, fault reports, phone calls, and radio communications. Generally, you will be the first point of contact for customers, guards, police, and other authorities.

Your work will involve receiving and relaying both alarm events and fault reports for our customers. You will interact with a large number of people via phone and other communication channels.

You will have various computer programs at your disposal to support your daily work, such as for managing alarm events, phone calls, and video surveillance.

About you

We expect you to have a strong moral compass, a great sense of service, and a genuine desire to deliver what the customer expects. Furthermore, we believe you are flexible, stress-resistant, and approach problem-solving with a curious and positive attitude. You enjoy challenges and thrive in a varied work environment with many tasks to juggle. It is also an advantage if you speak multiple languages.

Basic requirements for your application to be considered:

• Proficient in Swedish, both spoken and written, with good knowledge of English, as these languages are used daily in your work
• Available to work 12-hour shifts both day and night
• Very good computer skills
• No criminal record
• Stable personal finances

Additional advantages:

• Previous experience in a service role, preferably with phone experience
• Previous shift work experience
• Previous experience in the security industry

Additional information

Employment with Security Assistance Syd AB requires approval from the County Administrative Board according to the Act (1974:191) on security companies. All personnel are assessed for legal compliance, civic reliability, and suitability. This means that information may be obtained from criminal and suspicion registers as well as from the Security Police.

Depending on the position, security screening according to the Security Protection Act (2018:585) may also be relevant.

Salary and employment conditions are regulated by collective agreements between Security Companies and the Swedish Transport Workers' Union.

Selection is ongoing, welcome with your application today!