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- IT Technician – First Line Support
IT Technician – First Line Support
Veritaz ABOkänd ort
Previous experience is desired
28 days left
to apply for the job
Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in ensuring the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry.
Assignment Overview
IT Technician – First Line Support
What You Will Work On
- Troubleshoot and support IT-related issues for both hardware and software
- Manage tickets in the customer's incident management system
- Install and configure computers, printers, and other IT equipment
- Provide end-user support in Microsoft 365 and other applications
- Create and maintain user documentation and instructions
- Collaborate with Second Line, Operations, and third-party vendors for escalated issues
- Help define routines and processes for efficient IT support
What You Bring
- Strong communication skills and customer service orientation
- Proactive, solutions-oriented, and driven
- Ability to work independently and in team settings
- Interest in developing within IT support and end-user services
- Basic knowledge of Microsoft 365 and common IT hardware/software
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