Vacant job

About the position at Werksta Västerås – Parts Specialist

Do you want to work as a parts specialist in Västerås? Werksta is looking for an engaged and service-oriented person to strengthen our workshop team in parts supply and inventory management. With us, you will have the opportunity to work in a modern workshop environment where quality, customer service, and collaboration are central values. We focus on long-term development, inclusion, and efficient processes. Welcome to a workplace where professional pride and customer satisfaction are in focus!

• Receive and manage parts inquiries from workshop staff and customers, both via phone, email, and in-person interactions

• Locate, order, and reserve the right parts in our systems and follow up on deliveries and supplier contacts

• Ensure inventory balances are kept up to date, conduct inventories, and suggest improvements in inventory management

• Provide technical advice on parts compatibility and alternative solutions to the workshop and customers

• Handle returns and claims, and document orders and transactions in our digital systems

• Collaborate with suppliers, carriers, and internal teams to ensure fast and accurate deliveries

• Participate in improvement work related to processes, customer service, and work environment

• Experience in parts management, inventory work, or technical customer service is a plus

• Technical understanding of vehicle components and a willingness to learn systems and product data

• Familiar with working in business or parts systems; good computer skills and meticulous documentation

• Service-oriented, structured, and solution-focused in interactions with colleagues and customers

• Good communication skills in Swedish, both spoken and written; English is a plus

• Able to work independently and in a team, as well as manage multiple tasks simultaneously

• Driving license B is a plus

• Secure employment conditions according to collective agreements

• Market-based salary and wellness allowance

• Opportunities for training, certifications, and further development in parts management and brand-specific systems

• Modern workplace with engaged colleagues and a focus on an inclusive work climate

• Chance to influence processes and contribute to the workshop's development in the region

Werksta Västerås is part of Werksta, a leading independent workshop chain for vehicle damage repairs and service in the Nordic region. We value competence, sustainability, and a good work environment. With us, you will work in a well-equipped workshop with opportunities to grow in your professional role and contribute to improved customer experiences.

Does this sound interesting? We are interviewing continuously, so please submit your application as soon as possible. For questions about the position, feel free to contact site manager Robin Westlin at 0720-765 264 at Werksta Västerås. Read more about us and our career opportunities on our career page.