Vacant job

As a customer service representative at Amili, you help people achieve a more secure economy while creating a positive customer experience. Every call is an opportunity to make a real difference.

As a customer service representative at Amili, you will become an expert in invoices, payments, and collection cases. You assist our customers over the phone. When you finish a call, you have not only contributed to a more secure economy for the individual but also ensured that companies and organizations get paid for their services.

To make you feel secure in the role, we offer a comprehensive introduction where you will learn everything about the debt collection process as well as applicable laws and guidelines. You do not need to know everything from the start – we ensure you have the right conditions.

You will be part of an engaged team of about 40 colleagues who work together to not only create a better customer experience but also ensure the entire flow – from sending out the invoice to receiving the payment. Your contribution makes a difference every day.

• Providing support regarding invoices, payments, and collections via phone

• Contributing to a more secure financial situation for individuals

• Has a high school diploma as the minimum requirement

• Is proficient in Swedish and English in both spoken and written form – additional languages are a plus

• Has experience in customer service (We aim for world-class service, and practice makes perfect.)

• Has a well-organized economy without payment remarks (credit check will be conducted)

• Has basic computer skills

• Is available for work throughout the summer without planned leave.

We place great importance on personal suitability. We value a positive attitude, a willingness to learn, and a can-do attitude. We also see that you have a good technical understanding to navigate various systems.

At Amili, a job awaits with a sense of belonging to competent colleagues and engaged leaders who truly care. From great benefits (like flexible hours) to a fantastic view in our fresh offices in Oceanhamnen, Helsingborg, we have created a workplace filled with warmth and care. Amili is also part of the tech group Visma. Together, we are 16,000 colleagues worldwide who strengthen profitability and improve working life for millions of people.

Welcome to a place where you can grow, influence, and truly thrive. For a glimpse into our daily life, follow us on Instagram: @amilisverige.

We warmly welcome you to submit your application as soon as possible, but no later than 2026-02-20. We conduct interviews on an ongoing basis, and the position may be filled before the application deadline.

Due to the nature of our industry, a credit check is performed as part of the recruitment process.

Employment type: Temporary employment, full-time (6 months) Start date: April 1 Location: Helsingborg Oceanhamnen Working hours: Varying shifts between 07:00–19:00, weekdays without holidays Salary: By agreement Application deadline: 2026-02-20 (selection is ongoing)

Contact person: [email protected] and [email protected]