Inside Sales Representative at Monteriva

Do you have a drive for sales, enjoy building relationships, and thrive in a social environment where coffee is always at the center? We are now looking for a persistent and curious inside sales representative who wants to take the next step and join Monteriva's journey.

ABOUT THE POSITION

As an inside sales representative, you will be an important part of our sales team and responsible for handling incoming business and leads. The focus is on B2B sales, but you will also meet private customers in a retail environment.

You will be located directly adjacent to the store and work closely with colleagues in sales and order reception.

At Monteriva, you will be part of a sales team of about four people. Here, a warm, family-like, and social atmosphere prevails, with many customers, lots of dialogue, and a natural interaction in everyday life.

RESPONSIBILITIES

Job Duties

The role involves a combination of handling customer support issues and actively working with sales. You will be responsible for solving customer problems, answering questions, and proactively offering solutions and products that meet customer needs.

• Follow up and process incoming leads
• Sell coffee solutions, machines, and concepts primarily to corporate clients
• Receive and guide customers visiting the store (including demos and customer meetings, often over a coffee ☕️)
• Work systematically in HubSpot and follow the sales process
• Maintain ongoing contact with both new and existing customers

WE ARE LOOKING FOR YOU WHO

• Has good communication skills in both spoken and written Swedish and English
• Has a driver's license (B)
• Is comfortable using the phone as a work tool
• Has a strong customer focus and service-oriented attitude
• Has an interest in coffee and sales
• Has a basic understanding of technical systems
• Can work independently and in a team

It is an advantage if you have

• Documented experience in sales, preferably B2B

To succeed in the role, you have the following personal qualities:

• Social and confident in meeting people
• Enjoys relationships, conversations, and building trust
• Unpretentious and flexible
• Thrives in a relaxed environment with a fast pace

Our Recruitment Process

This recruitment process is handled by Academic Work, and our client's request is that all questions regarding the position be sent to Academic Work.

We apply rolling selection and will remove the ad when enough candidates have reached the final stages of the recruitment process. When applying, a CV is requested. We do not use a cover letter as a selection method, so it does not need to be attached. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the position and to promote equality, diversity, and a fair recruitment process.

INFORMATION ABOUT THE COMPANY

Monteriva was founded in 1994 and is now an established company with extensive experience in coffee and café solutions. We are a small team that works closely together in a vibrant café environment where both customers and colleagues are a natural part of everyday life. Here, we value knowledge, commitment, and a relaxed atmosphere, where everyone helps each other and takes responsibility. With us, there is a strong sense of community, short decision-making paths, and opportunities to develop together with the company.