Vacant job

Every year, the Swedish Social Insurance Agency makes 21 million decisions that affect people's lives and society as a whole. We disburse approximately 260 billion SEK each year. It is the taxpayers' money we manage. It is a significant responsibility. Therefore, we delve into each case, follow laws and regulations, inform and guide, care, and show compassion. This is a job for those who want to take responsibility. Welcome to the Swedish Social Insurance Agency.

We are looking for additional employees for our Office Service team in Karlstad. Currently, there are three people working in the team. The team provides service to the Swedish Social Insurance Agency's offices in Värmland and other affiliated authorities. We care about our employees, and you have the opportunity for wellness hours and wellness benefits.

Service, Support, and Administration

As an Office Service Generalist, you will have a varied job with many different tasks. The work involves informing, guiding, coordinating, and being responsible for the ongoing operations and overall functioning of the office. We serve the Swedish Social Insurance Agency and other affiliated authorities by managing rented premises, working with security issues, mail and goods handling, and IT (on-site support). Your tasks include relocations, removal or establishment of IT workstations. Office Service also handles communication equipment to varying extents.

Office Service provides technical and user support on-site for the Swedish Social Insurance Agency's employees and our external customers. Installation of workstations, troubleshooting, and problem-solving are included, as well as contacts with service partners. We are responsible for the administration of access cards and work with purchasing, ordering, invoice management, office supplies, furnishing, cleaning, climate issues, and workplace environment.

Together with your team, you will plan and take responsibility for the daily operations, both collectively and through independent decisions. To be successful in the role, you should also be able to see the big picture, identify needs, and come up with the best solutions. An important part of the job involves contributing to continuous improvements and development of the operations.

As an Office Service Generalist, you will handle confidential information, which places high demands on proper management. Therefore, it is important that you have a high level of security awareness. Travel and heavy lifting may occur in the job.

This is a job for those who want to take responsibility.

We are looking for someone who

• has a high school diploma or equivalent experience and qualifications
• has good collaboration skills, is service-oriented, and is good at building positive relationships
• has a systematic and meticulous work approach and the ability to see the big picture
• quickly understands problems and tasks and solves them in a relevant manner
• has good communication skills, both verbally and in writing
• is proficient in computer use and has knowledge of the Office suite
• has a driver's license for passenger cars.

It is an advantage if you

• are currently working in a service profession where you have met customers in person
• have worked in case management systems
• have experience with fire safety and security
• currently have experience working with IT issues with both internal and external parties.

We place great importance on your personal qualities.

Other

1 permanent position, full-time, with start date as agreed. A probationary period may be applicable. Travel is included in the job. In accordance with the Swedish Social Insurance Agency's security guidelines, background checks will be conducted in this recruitment. For this recruitment, Swedish citizenship is required. Location: Karlstad.

Would you like to know more about the Swedish Social Insurance Agency as an employer? Visit fk.se/jobbahososs

Contact Persons

Manager: Marcus Grimborg, 010-115 31 07 (for questions about the position). HR Specialist: Laila Blomquist Eriksson, 010-111 34 57, [email protected] (for questions about the recruitment process). ST: Mattias Hemgren, 010-111 23 04, Saco-S: Cecilia Silverson, 010-115 26 18 Seko: Johanna Grundström, 010-115 30 44.

Application

Welcome with your application by February 10, 2026. Please upload your diploma, grades, and certificates along with your application.

If you have protected personal information or no access to Bank-ID, please call the HR specialist named in the ad for assistance in submitting your application.

In everything we do, we will act based on the principle of the equal value of all people, legal certainty, and good service.