Vacant job

Property Manager with Customer Focus Your mission is to help our customers, housing associations, and property owners, to have an active, sustainable, and long-term property management. You have overall responsibility for managing and ensuring the quality and development of the total service delivery.

The role involves working with different types of management and clients, where you, in an advisory role, are responsible for planning, coordinating, and following up on the management assignment based on the customers' needs. A large part of the dialogue, follow-up, and collaboration takes place digitally and remotely, which requires good communication and structure in your work. You strive for a good and close customer relationship where you have the ability to identify customer needs and develop long-term business relationships.

Would you like to work in a broad and relationship-oriented management role where communication, structure, and responsibility are in focus?

We are now looking for an engaged property manager for our office in Skellefteå who wants to work long-term with our customers – housing associations and property owners – and contribute to sustainable and well-functioning property management.

As a property manager with us, you have overall responsibility for your customer assignments and ensure that the service delivery maintains high quality. The role is varied and involves many contact points, both internally and externally. You build trusting relationships with boards in the housing associations and collaborate closely with colleagues in the organization, even in other locations.

You thrive in an independent role where you take initiative, are communicative, and have an easy time creating structure in your work. Some working hours may occur in the evening in connection with board meetings. Otherwise, there is the opportunity for a free, independent, and responsible job.

Responsibilities

• Actively develop and nurture relationships with customers, colleagues, contractors, and authorities

• Be a close support and advisory sounding board for boards in housing associations

• Coordinate and drive ongoing property management based on customers' needs

• Compile management plans, reports, and decision-making documents

• Act as the customer's representative towards authorities and suppliers

• Procurement and follow-up of suppliers

• Claims handling and insurance matters

• Be responsible for budget documentation regarding ongoing and periodic maintenance

• Contribute to HSB's member benefits by taking on the role of HSB member in a member association

Qualifications

We are looking for someone who has:

• Completed secondary education

• Experience in property management or a similar customer-facing role

• Very good computer and system skills, as well as comfort in working with various digital tools

• Good communication skills and expresses yourself well in Swedish, both spoken and written

• Driver's license B and access to your own car

Meritorious

• Post-secondary education in real estate, economics, or similar

• Experience in management for housing associations

• Experience in independent reporting and follow-up

• Experience in board work

Personal Qualities

We place great importance on personal qualities. To thrive and succeed in the role, we see that you:

• Are communicative, confident in dialogue, and have an easy time making contact

• Are self-driven and take responsibility for your assignments

• Are structured and have a good ability to prioritize

• Are solution-oriented and unpretentious in collaboration with others

• Have a businesslike and professional approach

The position is a permanent full-time employment with a 6-month initial probationary period. Start date according to agreement. Place of employment is Skellefteå. In this recruitment, we work with ongoing selection, which means that we may call for interviews and fill the position before the application period has expired.

The last application date is February 5.

Does this sound like something for you? Then you are warmly welcome to apply!

Contact Team Leader Nadja Sörestam by phone 010-3032011 or email [email protected]

About HSB Norr

HSB Norr is the northernmost of the regional HSB associations and operates from Umeå in the south to Kiruna in the north. We are owned by our approximately 40,000 members, and our mission is to create good, sustainable housing together. Our service offering is broad and includes management services and services in property development, newly produced condominiums, rental apartments, savings for housing, and membership for housing associations and individual members. We work for increased resource efficiency, reduced climate impact, and the development of sustainable services and products. HSB is also an important societal actor that contributes to an inclusive society that values equality and diversity.

Do you share our passion for creating the sustainable housing of the future?

To read more about us at HSB Norr, please visit our website  https://jobb.hsb.se/pages/hsb-norr for more information regarding benefits and roles.