Vacant job

Are you great at communication and enjoy providing top-notch service? Are you looking for a part-time job where you can make a difference in every customer interaction? At Resurs Bank, Customer Care is the heart of the customer experience – we work with both service and customer-oriented administration. We are now looking for someone driven by creating satisfied customers and who thrives in a social role with plenty of contact.

As part of our team, you will have a developing role where phone and chat are your main tools in everyday life. You will receive a solid introduction to our systems, products, and sales methodology, so you can quickly get into the role. With the right support, you will be ready to deliver really good customer experiences – and have fun at work!

To further increase flexibility in our staffing, and thus enhance customer satisfaction, we are now looking for more temporary workers - a great option for you who already have another main occupation but have room for a part-time job. Your schedule will therefore vary depending on your availability and preferences - as well as our needs, which fluctuate throughout the year. The need for staff is often high on Mondays and around payday weekends. What you can expect:

• A team with high energy, strong customer focus, and clear goals

• A structured working method where we constantly measure, follow up, and celebrate our progress

• Opportunities to develop within service and sales in a dynamic environment

• A workplace that encourages innovation and technical curiosity

We believe that you:

• Thrive in a role where customer dialogue is at the center

• See sales as a natural part of creating value for the customer

• Are curious about technology and enjoy when working methods develop

• Like a fast pace and enjoy working towards clear goals

We are looking for someone with a positive attitude, a natural sense of service, and an eye for quality. You are flexible, enjoy solving problems, and thrive in a fast-paced organization with a growth focus. We prefer that you have:

• Several years of experience in customer service or another service-oriented role

• Worked in a call center or similar environment, with both chat and phone

• Good knowledge of Swedish and English – and preferably another Nordic language

Important to know

For final candidates, we conduct a thorough background check through an external company.

About Resurs:

With over 40 years of experience in Retail Finance, we are today one of the leading niche banks in the Nordics. We offer smart payment and financing solutions to both businesses and individuals – and have over 6 million customers behind us. We provide a modern workplace in fresh premises at our headquarters in Väla, Helsingborg. We have secure employment conditions and collective agreements, and all employees are covered by benefits such as wellness grants, massage, subsidized lunch, etc.

Apply

By submitting your CV and answering a video question – simple and personal. The positions offered are temporary employment for 6 months at a time. The employment begins with a four-week basic training (full-time) starting on January 26.Send in your application today – we look forward to hearing from you!#LI-LN1