Vacant job

Job Responsibilities

If you work as a property manager with us, we promise a truly meaningful job, and we are now looking for a new property manager colleague to join our team in Gärdsås.

You enjoy solving problems when our tenants encounter issues. You want to build trusting relationships with our tenants and be the face of Familjebostäder. It is important to us that you have a natural sense of service and enjoy being available and flexible. The level of service is currently high, and we would like you to be part of raising it even further.

Your main task is to repair, troubleshoot, and resolve faults and problems that arise in our tenants' homes or in the common areas of the properties. The job also includes conducting inspections and tasks related to the property owner's responsibilities, such as systematic fire protection work. In addition to being handy and able to independently perform craft repairs, you will also handle warranty issues.

You should also feel comfortable working in front of a computer, as there are many administrative tasks involved. This may include managing all of the property manager's assignments in our digital case management process, checking invoices, and following up on the finances of the properties you are responsible for. It also includes occasionally ordering repairs, updating maintenance status, and managing/documenting tenant cases in our systems.

In your role as a property manager, you will meet our tenants in their homes but also maintain contact via phone and email. The job is largely relationship-building, and you need to be humble about other people's different life situations. It is beneficial if you find innovative ways to communicate with our tenants in cases where you and the tenant do not speak the same verbal language.

The role also includes ordering services to some extent. We sometimes hire contractors in areas such as electrical work, plumbing, construction, cleaning, energy/heating, landscaping, and ventilation. It is your responsibility as a property manager to have control over the entire chain from the placed order to quality control and inspection of completed work.

As you understand, your area of responsibility is broad as you are responsible for everything from the functionality of our buildings to ensuring our tenants feel comfortable.

Qualifications

You need to enjoy working with people as the job mainly involves providing service and creating customer relationships with our tenants. Therefore, you need to possess a strong sense of service and be flexible in both your working methods and your interactions with others. Your social skills involve maintaining daily contacts with both our tenants and our contractors.

The work is independent with a great deal of freedom under responsibility, which means you need to plan your time carefully. We need someone who enjoys working with their own responsibility and who has a very good ability to plan and execute their daily tasks to ensure a smooth workflow.

Even though the job is independent, you also need to be a team player since you are part of a workgroup where collaboration is important for a successful outcome. Together with the area manager and technical manager, you will plan and carry out both maintenance and upkeep for the residential area you will be responsible for.

We want to emphasize three important things. You need to have a driver's license, a property technical education, and a genuine interest and ability to help people with various questions, requests, or problems in their housing.

It is an extra plus if you are multilingual and have experience in similar jobs. Additionally, a craft education with professional skills in electrical work, carpentry, or plumbing beyond the property technical education is a plus.

Other

The management area of Gärdsås comprises approximately 1200 apartments. It is a geographically cohesive property stock primarily consisting of million project houses, located in Gärdsås Bergsjön.

A major pipe renovation is underway in the area.

We are a workgroup of about 12 colleagues, and in the district, there is also technical management, district communicator, development leader, and customer and district administrator.

Your Application and Our Recruitment Process

As part of the application process, you will need to answer a few selection questions before you can submit your application to us. Please answer these questions independently and as thoroughly as possible, as they are part of the selection in the recruitment process.

We may use work samples as part of the ongoing selection process. We ensure the quality of the recruitment process and conduct a background check on the final candidate.

After the recruitment process is completed, we may also contact you to evaluate the candidate experience.

Please note that the advertisement coincides with many holidays at the end of December and the turn of the year, which may result in a slightly prolonged process than usual.

Familjebostäder has been designated as one of Sweden's Career Companies for several years in a row. With us, the atmosphere is pleasant, and the ambition is high. Our values are PEPS, which means that we are positive, engaged, reliable, and collaborative at work. We offer a challenging and responsible job in an expanding company that is part of Sweden's largest housing group.

With a focus on actively contributing to making Gothenburg an equal and sustainable city, your job with us makes a difference every day, and thus you contribute to something that is truly important. Welcome with your application!

About the Workplace

At Familjebostäder, we not only take care of our more than 20,000 homes with great care. We also offer a comfortable and worry-free living experience with a high level of service. Additionally, our work and various initiatives contribute to the development of Gothenburg City. Therefore, we are looking for someone who shares our mission and vision: We create tomorrow's homes - safe, pleasant, and climate-friendly, together with the people of Gothenburg.

Familjebostäder is part of the Framtiden Group, which is owned by Gothenburg City. Read more at https://www.familjebostader.se/ (https://www.familjebostader.se/)