Vacant job

Do you have a passion for both sales and service and are driven by creating new opportunities with previous customers? Then the role of Loyalty Sales Specialist might be just right for you! About the position Synsam continues to grow – and now we are expanding our team with another Loyalty Sales Specialist. In this strategically important and long-term role, you will have the chance to strengthen our customer relationships, create new business opportunities, and contribute to Synsam's continued success. You will play a key role in our effort to find new solutions for customers while ensuring the highest possible customer satisfaction. The position is located at our state-of-the-art Synsam Innovation Center in Frösön, Östersund, where you will be part of a dynamic and forward-thinking organization. We welcome both Swedish-speaking and Norwegian-speaking employees to meet our customers' needs in both markets.

Your responsibilities

• Contact previous customers by phone to listen and understand their needs and expectations.
• Identify and offer tailored solutions that meet the customer's requirements.
• Rebuild relationships and strengthen the customer's trust in Synsam.
• Actively work to exceed set goals in both sales and customer satisfaction.
• Document and follow up on all calls to ensure a seamless customer experience.

Are you the one we are looking for? We are looking for a driven and committed person who is passionate about creating successful customer relationships. We believe that you:

• Are a natural communicator with the ability to listen and understand the customer's needs and perspective.
• Fluent in Swedish or Norwegian, both spoken and written – you know how to build trust with words. Experience with other Nordic languages is a plus, but not a requirement.
• Have previous experience in proactive sales with the ability to build relationships, gain customer trust, and deliver results.
• Results-oriented and love setting goals – and exceeding them!
• A person with a positive attitude and the ability to see solutions where others see obstacles.

We offer With us, you will have the chance to step into a key role in our exciting, newly launched initiative to strengthen and regain customer relationships. This is your opportunity to contribute to Synsam's success story while developing in an inspiring and dynamic work environment at our state-of-the-art Synsam Innovation Center, located in beautiful Frösön in Östersund.

The position is a permanent full-time employment (Monday-Friday) that begins with a probationary period. You will be part of a dedicated team and receive ongoing training and development opportunities in sales and customer satisfaction. Additionally, we offer an attractive compensation model that combines a secure fixed salary with a performance-based bonus.

About the recruitment process Our recruitment process includes tests, interviews, and reference checks and background checks for the final candidate. Recruitment is ongoing, and the position may be filled before the application deadline – so don't wait! We at Synsam are looking for engaged and talented individuals of all ages! We value diversity and believe that different perspectives and experiences enrich our work and contribute to our collective success. We look forward to welcoming you to our team in Frösön!