Vacant job

Do you have good knowledge of automotive technology and spare parts? Are you driven, engaged, and enjoy a social role where communication is of utmost importance? Then the role of Claims Adjuster at Fragus Group might be for you!

The Role

As a claims adjuster, you will assess reported damages to vehicles and make decisions on how the damage should be settled based on your technical knowledge, acting as the link between vehicle owners, workshops, and our dealers.

The job involves a lot of communication and places high demands on good service in both speech and writing to best assist the customer with their claim. Your tools will mainly consist of a phone and a computer, but visits to workshops or dealers may also occur.

You will be part of a wonderful team where we support each other, have fun at work, and value new thoughts, ideas, and knowledge exchange.

Who are you?

We are looking for someone who is passionate about service, understands and can explain technical functions/solutions, and is genuinely interested in helping our customers who have experienced damage to their vehicle. You need to be meticulous, structured, and efficient in how you perform your daily tasks as we handle many claims simultaneously. You are also self-driven and able to make decisions easily.

We operate in a market that is constantly evolving, which requires you to be adaptable, curious, and have a positive attitude towards changes and new working methods.

Furthermore, you are a team player with good collaboration skills who enjoys spreading energy to the team.

We are looking for you who

• Have good knowledge of automotive technology and spare parts.
• Have experience in service, advice, or handling customer cases.
• Are solution-oriented, attentive, and have good communication skills.
• Have an automotive technical education or equivalent experience with a few years of practical experience in the profession.
• Experience working with electric vehicles is a plus but not a requirement.
• Are fluent in Swedish and English, both spoken and written.

If you have experience as a workshop foreman, assistant workshop foreman, service technician, or warranty and claims adjuster in a workshop, with a car importer, or insurance company, that is a big plus.

Good to know

• Reports to: Claims Manager
• Scope: 100%
• Employment type: Permanent position with a 6-month probationary period.
• Start date: As agreed, preferably as soon as possible.
• Location: At the headquarters in Mölndal. Parking spaces are available.

About us

Fragus Group provides value-creating services and products to the automotive industry. Since 1999, we have held a leading position in the market for vehicle warranties, but we are constantly developing our offerings. Today, we also provide market and subscription platforms as well as vehicle-related information services. We work together with over 3000 dealers and continue to expand in the Nordic market with an ever-wider range aimed at the automotive industry.

Does this sound interesting?

Send your CV and application by February 12 to Jan Carlson, Claims Manager at [email protected].

We conduct ongoing selections, and the position may be filled before the application deadline.

Warm welcome with your application!