Vacant job

Account Manager at Joyweek Focused on New Customer Sales

At Joyweek, we are now looking for an Account Manager to join our team in Malmö, a key role for those who are passionate about creating business, building relationships, and want to be part of driving Joyweek's growth journey to become the best facility management provider on the market.

About the roleIn the role of Account Manager, you will focus on new customer acquisition and help build the foundation for Joyweek's continued expansion. Together with your colleagues, you will package qualitative service solutions within coffee and water machines, cleaning services, fruit baskets, plant services, staffing, interior services, and more.

Through prospecting, appointment booking, and business-driven customer dialogues, you will create new opportunities in the market and contribute to more companies gaining access to our solutions for well-functioning, joyful workplaces.

You will be responsible for the entire sales process; from the first contact to signed agreement. You will ensure that each new customer gets a strong start in their partnership with Joyweek.

We have recently divided our Account Manager roles into three focuses, where this role has the clearest focus on new customer acquisition and a setup that offers great opportunities for results-based development and commission.

In the long term, you have the opportunity to continue growing within the new customer-oriented role or consider a transition to a more account management role with a greater focus on existing customers.

Your mission

• Identify and engage new customers through prospecting, appointment booking, and needs analysis
• Conduct customer meetings, present Joyweek's comprehensive solutions, and drive the business all the way to closure
• Develop existing customer relationships in your portfolio
• Work systematically according to our established sales process
• Participate in internal meetings, pipeline reviews, and sales training
• Contribute energy, ideas, and team spirit

We are looking for someone who

• Has sales experience, preferably with a focus on new customer sales. Previous experience in B2B is a plus.
• Is motivated by creating results and seeing your commission grow month by month
• Is self-driven, goal-oriented, and thrives in a fast-paced role
• Has an easy time building trust and relationships
• Is comfortable booking and holding customer meetings, both physically and digitally
• Has a B driver's license and communicates well in Swedish and English, both spoken and written

In the long term, there is an opportunity for a company car, but initially, it is a requirement that you have a B driver's license and need access to your own vehicle.

What we offer you

At Joyweek, you will have an important role in a growing and value-driven company, where we put joy at work and collaboration at the center. We believe in clear goals, great responsibility, and the freedom to influence. We care about both well-being and balance; therefore, we offer, among other things, advance vacation, wellness benefits, wellness hours, and lunch vouchers.

You will be part of - and can continue to promote - a culture where we care for each other and together create a workplace to be proud of, while doing the same for our customers.

About Joyweek

Joyweek is a comprehensive provider of soft facility management services.

We create joyful, sustainable offices where people thrive, perform, and want to be. With offices in Stockholm, Gothenburg, Malmö, Linköping, Östersund, Karlstad, and Oslo, we are about 280 employees who together create the best conditions for over 2,350 customers in the Nordic region. We are owned by Verso Capital. Please read more at www.joyweek.se (https://swe01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.joyweek.se%2F&data=05%7C02%7Cmathias.eriksson%40joyweek.com%7C5cceefb0265a4eb37c5a08de064377a1%7Cefdb603238534fcd9243bfd07a204756%7C0%7C0%7C638955084388309250%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=SLeD7MQt6y27Eeoe3MvUJWoHCzp2qgajiaiDvmTNgFk%3D&reserved=0).

Other information

Start: 2026-01-12 Extent: Full-time Location: Malmö Employment type: Permanent with 6 months probationary period