About the Position

As a Claims Adjuster, you will work with handling incoming calls from Länsförsäkringar Skåne's policyholders. Based in Malmö, Gängtappen, you will be part of an open and helpful department with about 20 employees. Together, you will assist Länsförsäkringar's customers and manage various cases regarding property damage and travel damage.

Your main responsibilities:

Contacting individuals, primarily via phone and sometimes via chat.
Managing and administering incoming cases.
Making decisions regarding incoming cases related to both property damage and travel damage.

In the role of Claims Adjuster, you will have the opportunity to work part-time about two days a month during the semesters and full-time during summer and Christmas holidays. Working hours are between 08:00-16:30 Monday to Friday. The position as a Claims Adjuster is a consulting assignment through Adecco. It includes one to two weeks of internal training.

About You

As a Claims Adjuster, you will work primarily with the phone, and it is important that you feel comfortable with this type of communication and customer contact. Ideally, you have previous experience in similar customer service or support roles over the phone.

You are currently studying at a college or university and are available to work full-time during summer and Christmas holidays as well as part-time about two days a month during the semesters.

We are looking for someone who gains energy from providing service and meets customers with high engagement and solution focus. As a person, you thrive in a fast-paced environment and take on new challenges with a positive attitude. For you, it is a given to consider the customer's needs and go the extra mile to meet them constructively.

At Länsförsäkringar Skåne, good collaboration is valued, and we see that you are a team player who actively contributes to a pleasant atmosphere and cohesion. You are driven to learn more and actively seek feedback from your surroundings to develop in the role.

Experience in the real estate or construction industry is a plus.

About Länsförsäkringar

We who work at Länsförsäkringar Skåne live where you live, drive the same route to work, and experience the same weather as you. We assert that those who are close to you find it easier to engage, understand, and help than those who are far away. Perhaps that is why Länsförsäkringar has Sweden's most satisfied customers in several categories according to surveys. In the customer-owned Länsförsäkringar Skåne, there are no other stakeholders than the customers. The company's mission is not to make as much money as possible. Our long-term goal is for the business to break even – with low premiums and high service levels. And if we generate a larger surplus, it will be returned to customers in the form of money back or lower premiums.

Contact Information

In this recruitment, Länsförsäkringar Skåne collaborates with Adecco. If you have questions about the position or the recruitment process, please feel free to contact the responsible recruiter: Enna Dedagic at enna.dedagic@adecco.se (mailto:enna.dedagic@adecco.se)

If you have questions regarding registration, please contact support at info@adecco.se (mailto:info@adecco.se)

Welcome with your application!