Scandic Anglais is the hotel located in the heart of the city pulse at Stureplan!

Scandic Anglais is located in central Stockholm, next to the vibrant Stureplan and the lush Humlegården. In the neighborhoods around the hotel, you will find Stockholm's best shopping streets and the center of Stockholm's nightlife. Here, guests can enjoy the pulse of Stureplan in our popular Bar Anglais, where laptop work is mixed with classic bar dishes and lively afterworks. During the summer, our guests can also visit our rooftop bar with views over the rooftops and the greenery of Humlegården.

What characterizes the work at Scandic Anglais is the family atmosphere and passion for good service. Together, we strive to continue being a destination for both locals and visitors, as well as providing our guests with top-class service. So now we are looking for you who want to help us provide our guests with extraordinary service!

We are now looking for a Receptionist for Scandic Anglais.

Regardless of why the guest comes to us, few things are as appreciated as a friendly face welcoming them. You act as a host together with the rest of the hotel team and create a world-class guest experience.

With us, you will take great personal responsibility to make the decisions needed to satisfy the guest, and the teams develop and improve working methods and service as the world around us changes. We are convinced that it is when you get to develop and contribute all your skills and experience that we exceed the guest's expectations. On top of that, we have fun at work!

So bring your experiences, your commitment, and your way of thinking to us – and contribute to a culture where we truly care: about each other, our guests, and our planet. Welcome to Scandic!

What does the role entail?

As a receptionist, you are responsible for ensuring that our guests receive world-class service. You are the spider in the web, ensuring that the guest is always the focus. You are the one who goes through the arrival list and pays attention to the details. You ensure that the guest's wishes are fulfilled. You always have a smile on your face and a creative solution in your back pocket. You solve most issues and are a star at turning a dissatisfied guest into a satisfied one. Your workplace is our lobby, as that is where you meet the most guests. Your responsibilities also include administrative work, safety work, and sales work.

The work at the reception involves checking in and out hotel guests, welcoming them, and providing the information they need about their stay. You manage bookings in the Opera Cloud system and handle administrative tasks related to guests and security. All work is done with guest satisfaction and sales in focus.

The hotel is open 24/7, so it is important that you enjoy working shifts (mornings, afternoons, and weekends).

Who are you?

To fit into the role, we believe you have well-developed social skills and are capable of handling many different things happening simultaneously. It is very important that you can convey good hospitality to the hotel’s guests.

You also have experience and knowledge of working with a computer as a work tool.

Since the job largely consists of communicating with guests, good knowledge of Swedish and English is a prerequisite. If you speak another language, it is an advantage.

However, the most important thing is your personal qualities and attitude. To fit into the role, you need to be a responsive and unpretentious team player who takes great responsibility for your tasks and the overall result.

Information about the position

The position is a temporary employment for occasional days as needed.

We only accept applications via our website. All applications will be processed continuously, and the position may be filled before the application deadline, so we ask you to apply as soon as possible. In this recruitment, we use a simple service test during the selection process.

We look forward to welcoming you to us at Scandic!

P.S. on our website, you can read more about our culture, what the position entails, and our benefits!

We go further when differences are embraced. With us, you have the space to be yourself and develop in the direction you want, with secure conditions and fair agreements as a foundation. Bring your experiences, your commitment, and your way of thinking to us - contribute to a culture where we truly care: about each other, our guests, and our planet. Welcome to Scandic.

Do you share our values?

BE A PRO BE YOU BE CARING BE BOLD