Vacant job

Are you looking for a fun and varied summer job where you can help people achieve a better everyday life?

NutraQ is located in new, beautiful premises at Innovatum in Trollhättan and is now in need of strengthening their Swedish Customer Service department over the summer with more employees who love to work with sales, customer contact, and customer care.

JOB RESPONSIBILITIES
In your role as a customer service representative, your main tasks will involve helping NutraQ's customers who call in to customer service with product advice and capturing opportunities for upselling. A large part of the role also involves proactively working with customer loyalty and retention. This means handling cancellations and actively working to retain customers by listening to their needs, offering tailored solutions, and creating added value that keeps them with us. Your primary tasks will include:

• Answering incoming calls
• Making outgoing calls to existing customers, such as follow-up calls and welcome calls
• Responding to emails and handling other administrative tasks

We are looking for someone who wants to be part of a great team where cohesion is important and who enjoys having the phone as their primary work tool. We also prefer that you have previous experience in customer service, retail sales, or another relevant profession. As a person, we would like you to be competitive, driven by building relationships, and able to act calmly and controlled even in stressful situations.

• Experience in sales
• Results-oriented and energized by setting and achieving goals
• Enjoys creating and maintaining long-term customer relationships over the phone
• Good knowledge of English, as NutraQ is an international company

It is an advantage, but not a requirement, if you are multilingual and can speak any of the Nordic languages, or any of the following languages; Polish, Slovak, Czech, French, Italian, or Dutch.

WE OFFER
For us, it is obvious that you should feel good and enjoy your job, and below are examples of benefits you will receive at NutraQ:

• 37.5-hour work week. Working hours are 08:30-16:30 Mon-Fri
• A workplace with a nice working environment and an ergonomic workspace with sit/stand desks, adjustable chairs, balance boards, etc.
• Personal consumption of our products
• Free access to various drinks and snacks
• Massage during working hours
• Good connections with public transport

The position as a customer service representative is a full-time consulting assignment from May 2 to August 31, with the possibility of extension for the right person. You will be employed by Eterni Sweden AB and work as a consultant at NutraQ Sweden.

OTHER INFORMATION
We are working with ongoing selection, so do not wait to send in your application. Applications via email will not be processed due to GDPR.

Warm welcome with your application!