Vacant job

About the Position

We are now looking for a Logistics Service Coordinator for our partner operating in the shipping industry, located in Gothenburg. The role is suitable for you who have an education in international logistics and have gained a few years of work experience, preferably from a shipping company or as a freight forwarder. As a person, you take initiative, are self-driven, curious, and want to be involved in influencing development projects as well as the business. If you want to work in a dynamic and exciting company where you have the opportunity to grow in your role, this position may fit your profile.

As a Logistics Service Coordinator, you have a good sense of service where you are responsible for delivering the best possible customer experience. You do this by meeting customers' needs regarding the transportation of goods and are responsible for booking cargo on the company's own vessels, with other shipping companies, as well as goods that need to be transported door to door. Throughout the process, you ensure that customers are informed about the transports and have received relevant documentation.

Furthermore, you handle invoicing, manage customs documents and related administration, as well as updates regarding prices and routes in the company's business system. You should thrive in a varied environment as you are responsible for continuously receiving incoming calls and handling emails from customers throughout the day. You contribute to the company's common goal of high customer satisfaction by being solution-oriented and addressing each customer in a pedagogical manner.

In summary, you will:

• Be responsible for bookings in the system
• Provide customers with relevant information and documentation related to transports
• Handle incoming calls and emails from customers
• Manage IMO documents, manifests, customs documents with related registration in the customs system
• Update relevant information in the business system
• Handle invoicing
• Act as a backup for the System Support and Finance departments with invoice coding when needed

We are looking for someone who:

• Has a degree in international logistics at the university level, or alternatively education in freight forwarding or equivalent relevant education
• Has at least 1-3 years of work experience from a similar role in logistics or freight forwarding, a big plus if you have previously worked at a shipping company
• Has experience in customs and project cargo is an advantage
• Speaks and writes fluent Swedish and English
• Has good computer skills and system understanding, experience with CargoWise is an advantage

To succeed in this role, you are a skilled communicator and have good collaboration skills as the role involves managing multiple contact points both externally and internally. Furthermore, you have the ability to handle several tasks simultaneously and are flexible regarding the need to prioritize tasks based on incoming matters. We prefer that you are someone who engages and is not afraid to present new ideas. It is important that you have the ability to drive your own work forward and want to get involved in projects/processes.

About the Employment

The position starts with a consulting assignment through employment with OIO, with the intention that this will transition to a permanent position with the client, provided that all partners are satisfied with the collaboration. Remember to be quick with your application as we are conducting ongoing selections of candidates and the advertisement may close before the position is filled if we have moved on to the selection and interview phase.

• Scope: Full-time, office hours with the possibility to work from home 2 days a week
• Start: As soon as possible, by agreement
• Location: Gothenburg
• Salary: Fixed monthly salary

About OIO

Our passion is to help you find the right role and workplace. We are also aware that you are selective and choose carefully for your next career step, and so would we. Therefore, we work dedicatedly in the recruitment process to get to know you and your ambitions. We believe that people in the right place have a greater chance of reaching their full potential. Through fair, straightforward employment conditions and present leadership, we actively work with your engagement and development. In this way, we strive to become an obvious career partner for you. We are as picky as you are.