Vacant job

Are you a service-oriented problem solver with a genuine interest in IT? We are currently looking for helpdesk staff for consulting assignments in the public sector. This is a role for you who want to work in an important societal function and support users in their IT daily life.

You will work in a professional and structured environment where your technical knowledge makes a difference – every day.

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About the role

As a helpdesk staff member, you will assist users with various IT-related questions and contribute to the smooth operation of daily activities. The tasks include:

– Ensuring IT equipment is functioning

– Providing service support via phone, email, and chat

– Support for both hardware and software

– Administering IT environments (e.g., user accounts, permissions, print queues)

– Instructing users on how to use different programs.

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We are looking for someone who has

To succeed in this role, we see that you have:

– High school education or equivalent IT knowledge

– At least 6 months of experience from working in helpdesk, IT support, or similar

– Good knowledge of computers, peripherals, operating systems, networks, communication, and information security

– Basic knowledge of MS Office or equivalent

– Knowledge of ticketing systems, e.g., Easit GO or ServiceNow

– Experience with Mobile Device Management (MDM)

– Fluent Swedish in speech and writing

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We offer

This is a consulting assignment where you will receive:

– A secure start with onboarding and introduction

– Local support throughout the assignment

– Opportunities for growth within a stable and important sector

– Experience from assignments with structure, security, and clear processes

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Application

Submit your application today. We are working with ongoing selections.

Label your application with the location you are applying from, e.g., Gothenburg, Borås, Uddevalla, or another location in Västra Götaland or Halland.

We look forward to hearing from you!