Do you want to help shape the future of the pawn industry?

Sefina is now looking for someone who wants to join us on our exciting journey to become the best in Europe at fair and simple pawn loans. We offer our customers sustainable borrowing without the risk of falling into financial trouble, and we see that the demand for our services is increasing in these times. At Sefina, we appraise and lend against watches, jewelry, art, and valuable items every day. Hence, our store employees hold the title of pawnbroker. We are currently seeking a new colleague for a full-time temporary position starting in May and extending to August 2026.

Why choose Sefina?

As part of our team, you will have the opportunity to make a real difference for our customers while developing in a dynamic and positive work environment. Our core values – collaboration, flexibility, and responsibility – permeate everything we do.

Your responsibilities

As a pawnbroker at Sefina, you will be an important part of our team. Your main responsibilities include appraising and lending against valuable items (everything from watches to jewelry and art), customer service, sales, and administration. Additionally, you will work on preparing auctions, conducting inventories, reporting, and participating in development projects.

As a pawnbroker, you are Sefina's face to the public and meet a large number of customers daily, both in-store and digitally. You are responsible for ensuring that customers' valuable items are appraised and lent correctly and stored with the utmost care and security.

At Sefina, we always put the customer first and are aware that our customers may be in sensitive situations. Your ability to handle each interaction with discretion and respect is crucial for a good customer experience. As a pawnbroker, you will help create satisfied customers every day.

We are looking for someone who is

• Customer-focused: You are passionate about helping others and building long-lasting relationships.
• Team-oriented: You thrive in a team and contribute to a positive work environment.
• Flexible: You are adaptable, solution-oriented, and can work varying hours.
• Responsible: You are meticulous, structured, and take responsibility for your tasks.

To work with us, you need to be over 18 years old and have completed your high school education. Since customer service is always a priority, it is important that you have experience working in retail, reception, banking, or similar roles, and are passionate about providing exceptional service. It is a significant advantage if you have cash handling experience and have worked with the most common valuable items found in our stores. However, the most important thing is that you have a strong interest in, for example, gold, jewelry, and watches and want to learn more.

To quickly get into the job, good computer skills, experience with the Office suite, and the ability to learn new things are important. You have a good understanding of finance and numbers and are fluent in Swedish and English. It is a plus if you speak additional languages.

Important information about the role

This is a fixed-term employment in the form of a full-time temporary position starting in May or by agreement, extending to August 2026. In this role, your base will be in the store in Jönköping, but work in other stores in the region may occur as needed. Working hours are scheduled based on store opening hours, and weekend work on Saturdays is required. Full-time with us means 38.5 hours per week.

In this role, you will receive a monthly salary that is partly based on your experience and skills.

Our recruitment process consists of interviews, reference checks, tests, and a background check. We believe it is important for you to have the chance to show who you are during the process while getting to know us at Sefina.

We offer

We offer you a unique opportunity to develop in a dynamic and positive work environment. With us, you will help shape the future of the pawn industry. As part of our team, you will work with unique items, develop your skills, and contribute to a sustainable future. We offer training and career opportunities, good benefits, and wonderful colleagues.

Are you ready to become part of our team? Submit your application today!