Receptionist and Host at Upper House Spa

Gothia Towers' sister hotel Upper House is an exclusive modern hotel of the highest international class, located high above Gothenburg on the top floors of the middle tower of Gothia Towers. Upper House has just over fifty rooms and suites, all spacious and exquisitely decorated in beautiful design and top-quality materials. The location is the best imaginable with a fantastic view over Gothenburg. Adjacent to the hotel is also Upper House Dining and Upper House Spa. Upper House is part of Gothia Towers.

Upper House Spa is an exclusive spa that offers Gothenburg's highest hamam, warm stones, saunas, yoga, gym, luxurious treatments, and pools. Our spectacular hanging outdoor pool is an experience beyond the ordinary.

About the Role

In the role of receptionist and host, you will guide guests through their experience in our spa and maintain various parts of the facilities throughout the day.

Your duties will include checking in spa and fitness guests, cash handling, selling products, serving drinks, and overall monitoring of common areas at the workplace.

Who are you?

We are looking for someone who is engaged and positive, takes initiative, and is responsible. You are aware of and comfortable with the fact that your role is an important part of the guest experience. You have at least two years of previous experience working in a spa or hotel, and additional service experience from, for example, cruise ships or similar is considered an advantage. You always perform at your best and have the ability to exceed guests' expectations.

Service is a genuine trait of yours, and you want to contribute to a “world-class hospitality.” Personal qualities are highly valued. We see that you speak Swedish and English fluently and can express yourself well in both speech and writing. Additional languages and previous experience with our booking systems Book4Time and Opera Cloud are a plus.

Why Choose Us?

We are a large and close-knit team with positive and social colleagues. With a lot of joy, courage, and commitment, we work closely together to provide the best overall experience for our millions of visitors. Every day. All year round. It is fun to go to work because we get to contribute to creating the most attractive meeting place in Europe. In our dynamic business, there is a wealth of experience and knowledge across various professions. Since we have so many different operations, there are numerous opportunities that can span an entire career.

Job Information

We offer a temporary position starting in May 2025 – June 2026 with an employment rate of 80-100%. Training will start as agreed. Recruitment is ongoing, so do not wait to submit your application if you are interested. The last application date is April 6.

If you have questions about the position, please contact:
Erik Montoya, Spa Manager, erik.montoya@upperhouse.se (mailto:erik.montoya@upperhouse.se)

Warm welcome to submit your application!

From the heart of Gothenburg, Svenska Mässan Gothia Towers offers everything from large fairs and events to unforgettable hotel and restaurant experiences. Our operations include many strong brands that together create a unique and attractive meeting place where we welcome nearly two million visitors each year. As an employee with us, you work alongside a large, engaged, and close-knit team and help develop our operations, both now and for the future. Within Svenska Mässan Gothia Towers, we strive for diversity among our employees and actively work to promote an inclusive culture. Become a part of our world – this is where we create experiences for life. Read more about us at www.svenskamassan.se (http://www.svenskamassan.se) and www.gothiatowers.com (http://www.gothiatowers.com).